VIP Experience Host - Seasonal

LEGOLAND Parks•Carlsbad, CA

1d•$19 - $19•Onsite

About The Position

Are you passionate about creating unforgettable guest experiences? Do you thrive in a fast-paced, interactive environment where no two days are the same? Join our team as a VIP Experience Host and help deliver personalized, high-touch experiences that our guests will never forget! As a VIP Experience Host, you’ll act as a guide and ambassador for our guests, ensuring every moment of their visit is seamless, engaging, and memorable.

Requirements

Must be at least 18 years of age
Prior customer service or guest-facing experience
Comfortable engaging with guests continuously throughout the day
Strong communication skills and ability to build rapport quickly
Basic proficiency with Microsoft Office (Outlook, Teams, etc.)
Ability to work both independently and as part of a team
Flexible availability is required, including weekends and holidays
Priority scheduling needs are Sunday through Wednesday
Ability to work a variety of shifts, including full-day assignments
Ability to stand and walk for extended periods (up to a full shift)
Ability to move throughout the park and assist guests as needed

Nice To Haves

Experience in hospitality, entertainment, education, or tourism
Multilingual abilities (Spanish, Mandarin, or other languages are a plus)
Familiarity with theme park or resort environments

Responsibilities

Escort VIP guests throughout the park while providing tailored recommendations and insights
Create personalized experiences based on guest interests, needs, and group dynamics
Share knowledge of attractions, dining, and exclusive offerings
Ensure guests arrive on time to scheduled experiences
Maintain a high level of professionalism, discretion, and guest focus at all times
Support overall park operations while prioritizing safety and guest satisfaction
Occasionally assist with VIP experience sales and general guest support