VIP Coordinator (Laidback Luxury in La Jolla)

Noble House HotelsSan Diego, CA
446d$41,600 - $41,600

About The Position

The VIP Coordinator at Estancia La Jolla is a key role responsible for enhancing the guest experience by showcasing the hotel and its amenities. This position involves direct interaction with guests, assisting the Director of Guest Experiences, and supporting daily Concierge and VIP operations. The role requires a strong focus on service excellence and the ability to create memorable experiences for guests.

Requirements

  • Minimum two years' experience in hospitality operations.
  • Results-oriented with a focus on service excellence.
  • Attention to detail with a talent for multitasking.
  • Strong interpersonal and problem-solving abilities.
  • Effective communicator, team member, and collaborator.
  • Minimum two years in hospitality operations and concierge experience.
  • Proven record of delivering 'best in class' customer interactions.
  • InforHMS experience preferred.
  • Highly responsible & reliable.

Nice To Haves

  • Experience in luxury hospitality settings.
  • Knowledge of local attractions and services.

Responsibilities

  • Meet and interact with guests from around the world.
  • Showcase the hotel, amenities, and surroundings to guests.
  • Assist the Director of Guest Experiences in daily operations.
  • Provide daily Concierge and Front office operational support.
  • Create memorable experiences for guests through excellent service.

Benefits

  • 401(k) matching
  • Health insurance
  • Paid time off
  • Team Member and Family & Friends hotel and restaurant discounts
  • On-Demand Pay (Earned wage access before payday!)
  • Complementary Parking
  • Meals
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