Villanova Supervisor- Textbooks (Part-time)

Barnes & Noble Education, Inc.-posted 2 months ago
Part-time • Entry Level
Radnor Township, PA
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Barnes & Noble College is seeking a savvy, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Supervisor in our Textbook department. In Textbooks you will provide assistance to the management team, have oversight for team members within the department or store in the absence of upper management, while greeting and assisting customers with locating course materials for rental or purchase.

  • Support the management team and serve as a resource for all departments.
  • Model exceptional customer service and drive sales.
  • Spend the majority of time on the sales floor ensuring the right course material is available.
  • Work directly with campus partners, students, and faculty to increase adoptions and rentals.
  • Promote digital sales and execute the textbook timeline each term.
  • Use department specific technology to answer questions and recommend products.
  • Maintain a working knowledge of all departments to provide support and guidance.
  • Maintain an appealing sales floor by organizing and cleaning products.
  • Help resolve customer issues and escalate to manager when necessary.
  • Assist with processing sales transactions.
  • Perform routine housekeeping tasks.
  • 2+ years’ experience in a retail setting preferred.
  • Minimum of 18 years of age.
  • High school diploma/GED preferred.
  • Outstanding customer service skills.
  • Basic reading, writing, and accounting skills required.
  • Excellent communication skills.
  • Strong interpersonal and problem-solving skills.
  • Ability to work a flexible schedule including evenings, weekends, and holidays.
  • Get paid sooner! Daily Pay earned wage access is available to all store employees.
  • Employee Discount.
  • Paid sick time (accrued based on time worked).
  • Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period).
  • Commuter Benefits.
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