Village Asst General Manager

Campus Living Villages • New Orleans, LA

108d

About The Position

The position involves coordinating and evaluating the daily operations and facilities activities of the entire Village. The role provides day-to-day direction to the management team and assists them in their personal development. It includes responsibilities related to the administration of obligations identified in the Ground Lease Agreement and Management Agreement, ensuring physical maintenance of the facility, and maintaining relations with various university departments.

Requirements

• 3 years of experience in a leadership role in either university or privatized housing with a demonstrated track record of developing a team and delivering against objectives.
• Bachelor’s degree required.
• Master preferred in business management or higher education administration/student personnel.

Responsibilities

• Coordinates and evaluates the daily operations and facilities activities of the entire Village.
• Provides day-to-day direction of the management team and assists them in their own personal development.
• Assists GM with administration of additional obligations identified in the Ground Lease Agreement and Management Agreement.
• Ensures that the daily curb appeal of the facility is maintained at the highest level.
• Facilitates efficient processing and follow up of resident work orders.
• Maintains key controls and ensures all staff are following appropriately.
• Recommends and monitors capital improvements programs.
• Solicits bids for various contracts, selects appropriate vendors and monitors performance.
• Ensures all Leonardo daily, weekly, monthly, quarterly and annual inspections and tasks are completed on time and accurately.
• Coordinates with University Public Safety, Emergency Management, Facilities Operations, Business Services, University Housing, Student Affairs and other university departments as needed.
• Assists GM with ensuring compliance with all agreements, leases, and contracts pertaining to the Village.
• Assists GM with overall leadership and direction of the Village in line with business plan.
• Assists GM with the preparation of the vision for the Village and translates this vision to a business action plan.
• Assists GM with the development of the budget for the Village.
• Understands cash flow forecasting and cash flow management.
• Understands capital project funding for the renovation and repairs detailed in the business plan.
• Negotiates service work authorizations and monitors compliance with same, including annual compliance audits.
• Assists GM to establish and maintain a risk and incident log for the Village.
• Maintains a work order system within the Village for all facility and safety-related matters.
• Manages refurbishments or major special projects while minimizing impact on the Village residents.
• Ensures that Facilities staff conducts regular inspections of public areas, reporting any damage, misdemeanors or breaches of residence rules and regulations.
• Ensures that all incidents are recorded into the work order system register and completed within the prescribed timeframe.
• Be fully conversant with the fire and emergency evacuation procedures and ensure that all staff and Resident Assistants are trained in this area.
• Ensures that the Occupational Health and Safety procedures and policies are implemented at all levels throughout the Village.
• Supervises the day to day implementation and accurate upkeep of the Village.
• Assists with Asset Management Plan.
• Maintains Risk log and incident logs and associated process.
• Serves as part of on call management along with the GM.
• Assists GM in managing all Village HR issues, including recruitment, training and performance management, and communicate with Corporate HR as needed.
• Possess a comprehensive knowledge of all associated legal documentation for the Village, including Management Agreements, Service Work Authorizations, Rental Agreements, etc.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees