Villa/Cabin Attendant

Wilderness Resort•Sevierville, TN

About The Position

SUMMARY: A Room Attendant works alone or as part of a team to clean hotel room. The attendant is responsible for tasks such as wiping down surfaces, cleaning windows, vacuuming, mopping and emptying trash bins.

Requirements

Ability to act independently with little supervision
Requires a good understanding of company policies and procedures
Ability to handle stressful situations
Good attendance and punctual
Exhibits good grooming habits
Wears the proper uniform
Works efficiently
Follows all resort and office policies and standard operating procedures
Conducts themselves in a professional manner with a positive attitude

Responsibilities

Cleans guest rooms and guest areas, including but not limited to; making beds; dusting; and vacuuming; cleaning bathroom; replenishing supplies, cleaning windows, mirrors and patios.
Cleans guest rooms in allotted time period as determined by management, using the proper procedures and chemicals provided by management.
Empties wastebaskets and empties and cleans ashtrays, as needed.
Uses the chemicals that have been provided in accordance with directions; familiarizes self with material safety data sheets and uses PPE (personal protective equipment) as necessary.
Follows procedures concerning protection against blood borne pathogens.
Ensure rooms are completed and signed off on in the appropriate time frame.
Maintains a stocked, organized and clean cart with sufficient supplies.
Documents, secures lost and found items and turns them into Lost & Found, in accordance with Company policy.
Practices safety procedures, including bending, lifting and safe use of equipment. Includes following safe procedures for protection against blood borne pathogens.
Communicates with guest in a professional and friendly manner.
Keeps supplies ready by restocking housekeeping cart at end of shift
Completes the required form, as soon as possible, upon discovering any damage to property in hotel rooms or items missing from room inventory-then submit them to Manager.
This position requires regular and predictable attendance.
All other duties as assigned by management.