Video Network Specialist II

Texas A&M University System • College Station, TX

3d • $45,000 - $49,500 • Onsite

About The Position

Texas A&M University's Technology Services is actively seeking a mid-level Video Network Specialist to join our team to support our School of Pharmacy and the School of Public Health here in College Station, Texas. As a Video Network Specialist II, you’ll be behind the scenes, ensuring classrooms teleconferencing systems are running smoothly for our faculty. You’ll also oversee the training and mentoring of our student technicians, empowering them to provide tier I AV technical support. When more complex issues arise, that’s when you’ll step in, to utilize your problem solving and technical skills to provide the tier II support. We are looking for someone with standout customer service skills. You’ll be the friendly face our faculty will turn to, providing a high level of care that directly impacts the growth and development of our students. If you’re ready to use your skills to make a real difference, apply today and help shape the future of education!

Requirements

• A bachelor's or equivalent combination of education
• Two years of related experience in video teleconferencing systems.

Nice To Haves

• Experience in AV system design, higher education, or medical facility AV support.
• Experience with video and audio conferencing, project management, CODECs, Cisco TMS, AV camera operation and deployment.
• Site survey design, experience with CAT5/6 cabling terminations.
• Knowledge of AV deployment design, room design, AV configuration tools, Crestron, Biamp, AMX, Vaddio products.
• Ability to add documents to share points.
• Ability to setup zoom meetings and share content.
• Ability to manage vendors and projects.
• Audio Visual (AV) test procedures for conferencing, camera, and audio testing.
• Ability to access back-office management products.

Responsibilities

• Install, modify, and repair video teleconference systems
• Perform video conferencing technical support and troubleshooting
• Verify satellite downlinks and transmissions between conference sites
• Maintain documentation
• Train student technicians to provide tier I support
• Participate in AV training and professional development activities as approved by IT Leadership

Benefits

• Health, dental, vision, life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12-15 days of annual paid holidays
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
• Automatically enrollment in the Teacher Retirement System of Texas
• Health and Wellness: Free exercise programs and release time
• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
• Employee Tuition Assistance and Educational Release time for completing a degree while a Texas A&M employee

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level