The Video Monitor Technician provides continuous observation of patients requiring additional safety support. This position reports and documents observations and redirection, and engages the clinical team when the patients display at risk behavior that is not responsive to verbal redirection. This role, also, provides verbal support and reassurance to patients and their families. The Video Monitor Technician troubleshoots problems with equipment to ensure accurate and efficient monitoring of patients. WHO WE ARE Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT Provide verbal support and reassurance to patients and their families by communicating with nursing staff to promote patient safety. Document within Epic any pertinent information related to job duties, as required. Communicate and report patient data and information to the RN to ensure appropriate and timely care is provided to the patient. Ensure staff promptly report any patient risk incidents and grievances from families regarding service quality, acting as a liaison to resolve these concerns effectively. Monitor the patient at bedside, and notify nursing staff of the need for patient assistance or need to leave the patient's bedside, to maintain a safe environment for the patient.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees