Video Conference Coordinator (Jail Systems)

County of Berks • Leesport, PA

17d • Onsite

About The Position

Responsible for the coordination of all closed-circuit television
videoconferences and video court proceedings of inmates with judges, attorneys,
probation & parole officers, and various outside agencies. Responsibilities
include scheduling video and phone conferences, facilitating and monitoring
video court proceedings, managing daily video court schedules, phone conferences
and Public Defender room schedules, and preparing court paperwork for court
proceedings.

Requirements

• High school diploma or G.E.D. certification from a recognized issuing agency.
• Minimum of two years’ experience in advanced typing and office practices including working with varied computer applications. Business school may be substituted for 6 months’ work.
• Must have a valid PA driver’s license.
• Possess any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
• Participate and adhere to employee drug testing procedures.
• Ability to successfully complete all pre-employment screenings.
• Ability to handle/operate security and safety equipment relevant to the position, including two-way radios, and keys, etc.
• Be capable of operating a computer and other office equipment used in the performance of duty.
• Be capable of communicating effectively (orally and written) using the English language.
• Ability to perform routine clerical work.
• Excellent knowledge of general office practice, business English, and quantitative methods
• Demonstrated proficiency in the use of Microsoft Word and Excel.
• Ability to understand and carry out oral and written directions.
• Ability to maintain cooperative working relationships with those contacted in the performance of duties, to include all other employees.
• Knowledge of the law as it pertains to county government.
• Ability to organize well while handling multiple tasks.
• Ability to deal effectively with the public and government officials.
• Ability to learn the operating practices of county government.
• Ability to handle stress.
• Physical presence in the facility is required.

Responsibilities

• Schedule and coordinate all video conference and video court proceedings at the Berks County Jail including video and audio closed-circuit television arraignments, parole hearings, video conferences, and meetings with attorneys, probation officers, etc. This includes in-county, out-of-county, and out-of-state agencies.
• Facilitate and monitor inmate video court proceedings in the video conference area as well as quarantine units; includes reviewing daily schedule, preparing video technology, coordinating with officers to prepare inmates, and preparing paperwork both before and after proceedings.
• Manage and update the video and phone conference/court proceeding schedules. Act as liaison for all county, state and federal agencies that need to schedule conferences or court proceedings.
• Inventory and maintain all video and phone conferencing equipment.
• Troubleshoot video and phone conferencing equipment issues as necessary.
• Assist with tasks including, but not limited to, notetaking, preparing and organizing storage of documents, maintaining administrative databases, and photocopying/faxing documents.
• Coordinate and schedules video visitation with contracted agencies who do not have access to the scheduling software.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED