Video Analyst II

Acadian Companies • Lafayette, LA

65d • Onsite

About The Position

Acadian Total Security has an immediate opening for a part time Video Analyst II position at our Lafayette, LA location. The general job summary is to verify and dispatch on video security alarms for residential and commercial customers.

Requirements

• High School diploma or GED
• Must possess and maintain a clear criminal history
• Must be PC literate and some familiarity with MS Word and Excel.
• Strong organizational skills; multi-task oriented
• Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Nice To Haves

• ACES management training certification is considered a plus
• A background in telecommunications, criminal justice, security alarm dispatching, CCTV alarm installation or law enforcement is preferred

Responsibilities

• Monitors incoming alarm signals using audio and video, verifying and dispatching security alarms for residential and commercial clients.
• Answers phone calls from end users and dealers.
• Answers incoming phone calls and takes messages for dealers and end users.
• Handles any special projects and dealer/end user issues specifically requested by the Operators Supervisor.
• Works with computer automation software to efficiently handle alarms.
• Document accurate, concise, detailed, factual and meaningful reports of events handled.
• Assists the alarm center anytime there is a natural disaster or emergency.
• Follows protocols for extinguishing Fire Rover fires.
• Assist the alarm center with Noonlight video verification alerts.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees