Victim Advocate (Caseworker II) - Human Services Department (Temporary)
About The Position
The City of Phoenix Human Services Department is seeking Victim Advocates to join the Victim Services Division. This division provides comprehensive services to victims of domestic and sexual violence, human trafficking, homicide, and other violent crimes; and takes a leadership role in educating the community about the impact of violence. Victim Advocates work onsite at the Phoenix Family Advocacy Center, satellite location, or provide mobile advocacy to victims of crime in the community and/or on-scene with law enforcement. They assist victims of violent crime, including domestic violence, sexual assault, human trafficking, homicide, vehicular crimes, secondary victimization, and may assist in incidents which involve an officer-involved shooting and/or an in-custody death. Additionally, they interact with judges, prosecutors, detectives, patrol officers, and/or other governmental agencies, and may escort victims of crime to court and/or obtain orders of protection. The Victim Advocate (Caseworker II) is a temporary position. This position will be funded through September 2026, with a possibility to be made regular in a future budget cycle. The temporary position will have benefits but will not earn city retirement credits or participate financially into the city's retirement program. If the successful candidate is a current City employee, all benefits will still be applicable and the employee will still contribute to their pension. Temporary positions are not covered under civil service rules, and thus employment is considered "at-will" and employees may be separated at any time. The schedule for this position is from Monday-Friday 8:00am - 5:00pm. Occasionally after-hours and weekend community events are required. Once onboarding is sufficient employees may be eligible for one telework day per week.
Requirements
- Two years of experience in casework management, counseling, working with crime victims, or related activities.
- Bachelor's degree in social work or a related field.
- Other combinations of experience and education that meet the minimum requirements may be substituted.
- All finalists for positions are subject to a criminal background check applicable to the department or position.
- This position requires the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
Nice To Haves
- Experience providing mobile advocacy or services in the community.
- Experience working with domestic violence, sexual violence, and homicide.
- Experience in safety planning, victim's rights, court system, social services, trauma and secondary trauma.
- Experience working with victims of crime in an advocacy field.
- Court or lay legal advocacy experience.
- Proficiency using Microsoft Office applications.
- Spanish proficiency.
Responsibilities
- Explaining victims' rights
- Providing safety planning.
- Conducting lethality assessments.
- Providing community resources.
- Explaining investigative and criminal justice procedures to victims.
- Conducting assessments and crisis management for victims of crime cases.
- Coordinating referrals to various agencies.
Benefits
- Traditional pension with employer and employee contributions, click here for more details: Pension Information
- 401(a) and 457 plans with employer contributions
- Choice of generous medical HMO, PPO, or HSA/HDHP plans
- Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
- Wellness incentive of up to $720 annually
- Dental, vision, and life insurance options
- Employer paid long-term disability
- Free Bus/light rail pass
- Tuition reimbursement program up to $6,500 per year
- Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
- Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
- Federal Student Loan Forgiveness offered through Savi
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
