Global Security - Vulnerable Adult Investigations - Vice President

JPMorgan Chase & Co.•Tempe, AZ

28d

About The Position

The mission of the Global Security (GS) team is the protection of the firm’s people and assets, ensuring the safety and soundness of JPMorgan Chase’s business operations throughout the world. GS works to minimize disruption and threats that undermine our businesses’ ability to serve our customers by staying in front of external and internal risks, screening all new employees, protecting our franchises when needed with thorough investigations, ensuring the safety of business travelers, and working to keep our businesses open during extraordinary situations from weather disruptions to local protests. As an investigator within the the GS Vulnerable Adult Investigations team you will need to have an advanced understanding of fraud and risk, working with internal and external business partners and identifying potential control and procedural changes. The incumbent will be responsible for performing investigations of elder/ vulnerable adult financial exploitation while complying with various reporting requirements, policies, and procedures.

Requirements

Minimum of 5 to 10 years of experience in financial or vulnerable adult related investigations and/or 10 years equivalent banking industry experience
Good analytical skills with a strong attention to detail
Ability to effectively multi-task with strong time management and organizational skills
Good problem solving and issue resolution skills
Good oral and written communication abilities
Ability to interact with clients in a professional manner regarding sensitive situations
Proficient in MS Office tools

Nice To Haves

Industry recognized certifications such as CFE, CFI, etc.
Ability to research and analyze bank statements, credit card statements and other financial records.
Strong leadership skills, showing the ability to not only work independently but also assist the members of your team
Business-specific skills/certifications will be considered

Responsibilities

Independently conducts external investigations related to vulnerable adult and elder financial exploitation issues as part of the Vulnerable Adult Investigations Team.
Investigation duties include gathering thorough and accurate evidence, interviewing witnesses and suspects, tracing financial transactions, timely documentation in the case management system, appropriately remediating activity and complying with regulatory requirements.
Collects and evaluates ideas, technology and industry risks to aid GS’s fraud detection and investigations methodology.
Works closely with Adult Protective Services and law enforcement related to the regulatory reporting and prosecution of investigations.
Demonstrates a thorough knowledge of bank operations, policies, and procedures required to facilitate investigations.
Demonstrates independent decision making and keeps GS management briefed on investigations to include consultation on more complex issues.
Maintains relationships with peers from law enforcement and regulatory bodies to stay current on issues affecting the firm.

Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.

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