Vice President, UX Product Design (Firmwide Marketing)

Morgan Stanley•New York, NY

7d•$115,000 - $190,000

About The Position

Within Firmwide Marketing, the Distribution & Website team (our digital marketing organization) is responsible for developing and scaling seamless digital experiences across a range of distribution channels and platforms to deliver our Firm and its businesses to core audiences globally. Our Product Design team within this digital organization is seeking a Vice President, UX Product Design to help lead the strategy, design, and delivery of user-centered digital experiences across external web platforms. This role sits within a fast-paced environment and is accountable for translating business objectives and user needs into intuitive, scalable, and accessible digital experiences. The VP will operate as a senior individual contributor and people manager, partnering closely with Product, Technology, Marketing, Content, and Analytics teams to ensure high-quality design outcomes that support firm priorities. The Vice President, UX Product Design is a senior design practitioner within our Firmwide Marketing organization with strong judgment, deep UX expertise, and growing people leadership responsibility. The role is accountable for experience design across a set of initiatives for maintaining design quality, consistency, and usability standards. This position also contributes to the exploration and application of AI-enabled capabilities within web and digital experiences, ensuring solutions are user-centered, compliant, and aligned with firm standards.

Requirements

5-8 years of experience in UX/Product Design with a strong record of delivering complex digital experiences
3-5 years of experience managing or mentoring designers
Strong portfolio demonstrating UX strategy, interaction design, and execution quality
Expertise in webbased UX/UI design, interaction design, and prototyping
Demonstrated experience designing accessible and inclusive digital experiences
Exposure to or direct experience designing AI-enabled digital features, particularly in web environments
Ability to influence and collaborate effectively in a highly matrixed organization
Proficiency with Figma and Adobe Creative Suite
Familiarity with agile methodologies; working knowledge of HTML/CSS/JavaScript is a plus
BS, BA, BFA, or equivalent relevant degree required

Responsibilities

Accountable for UX design strategy and execution across a portfolio of web and digital initiatives, including for our global flagship web property, morganstanley.com
Translate business goals, technical requirements, and user insights into clear experience direction, flows, and design solutions
Guide the simplification of complex workflows into intuitive, usable, and visually refined experiences
Ensure alignment to established brand guidelines, design patterns, systems, and firmwide experience standards
Manage and mentor designers, providing direction, coaching, and ongoing feedback
Support performance management, skill development, and career progression in partnership with senior design leadership
Partner with Product, Engineering, and Analytics teams to support the design of AI-enabled web experiences, including: o Intelligent search and discovery o Personalization and recommendation patterns o AI-assisted content presentation or navigation support
Ensure AI-driven experiences are clear, explainable, accessible, and appropriately governed, with strong attention to user trust and usability
Contribute to the development of UX best practices for AI features, including interaction patterns, feedback states, and human-in-the-loop considerations
Stay informed on emerging AI trends relevant to digital experience design and assess practical application within the firm's web ecosystem
Ensure designs adhere to accessibility and inclusive design standards (ADA/WCAG)
Promote consistent use of the component library and design system to enable scalable delivery
Oversee creation of core UX deliverables including IA maps, wireframes, high fidelity designs, prototypes, and design specifications
Partner with Product Managers, Engineers, and Content teams to align on scope, priorities, and delivery
Present design concepts and experience rationale to stakeholders with clarity and confidence
Communicate design progress, risks, and dependencies effectively across cross-functional teams
Balance multiple initiatives and competing priorities while maintaining a high standard of design quality
Contribute to continuous improvement of design processes, collaboration models, and delivery practices
Support planning and estimation to ensure UX work is appropriately scoped and integrated into delivery timelines
Contribute to the advancement of UX practice through critiques, reviews, and internal knowledge sharing
Track and evaluate industry trends in UX, web design, and AIdriven experiences to inform future opportunities