Vice President, Total Rewards HRIS and HR Operations

Blue Cross Blue Shield of Massachusetts • Boston, MA

3d • $316,080 - $386,320 • Hybrid

About The Position

The Vice President of Total Rewards and HR Information Systems and Operations is a strategic and hands-on leader responsible for the design, implementation, and administration of the company's comprehensive total rewards and HR operations strategies. This executive role is crucial in attracting, retaining, and motivating top talent by ensuring our compensation, benefits, and HR systems are competitive, compliant, and aligned with our business objectives. The ideal candidate will be a data-driven leader with a proven track record of building scalable systems, driving operational excellence, and using total rewards to foster a culture of high performance.

Requirements

• A bachelor’s degree in human resources, Business Administration, Finance, or related experience is required.
• A minimum of 10-15 years of progressive experience in Total Rewards and HR Operations, with at least 5-7 years in a senior leadership role.
• Strategic Vision: Ability to think strategically and develop a long-term vision for total rewards and HR operations that aligns with the company's goals.
• Leadership: Proven ability to lead, mentor, and develop a high-performing team across multiple functions.
• Change Management: Demonstrated expertise in leading organizations through significant changes to systems, processes, or compensation and benefits philosophies.
• Analytical Skills: Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Partnership Integration: Experience in leading HR due diligence and integration processes for strategic partnerships and collaborations, ensuring seamless cultural and operational alignment.
• Communication: Excellent communication and presentation skills, with the ability to influence stakeholders at all levels, including the Board of Directors.
• Demonstrated ability to communicate complex topics in a simple and transparent manner across the organization.
• Financial Acumen: A strong understanding of the financial implications of compensation and benefits programs.
• Regulatory Knowledge: Deep knowledge of all relevant laws and regulations governing compensation and benefits programs.

Nice To Haves

• A master’s degree (MBA or MS in HR) is preferred.
• Experience in the health insurance or healthcare industry is strongly preferred.
• Professional certifications such as Certified Compensation Professional (CCP), Certified Benefits Professional (CBP), or SHRM-SCP are highly desirable.

Responsibilities

• Strategic Leadership: Partner with the Chief People Officer (CPO) and executive leadership to develop and execute a forward-looking total rewards strategy that supports the company's mission and growth objectives.
• Provide strategic direction and oversight for all compensation, benefits, retirement, health and wellness, and absence management programs.
• Provide strategic HR leadership during the evaluation and integration of external partnerships and collaborations aimed at building key organizational capabilities.
• Lead and champion change management efforts associated with the evolution of total rewards programs and HR systems to ensure successful adoption and a positive employee experience.
• Serve as a key advisor and provide primary support to the Human Resources and Compensation Committees of the Board of Directors, preparing and presenting materials on executive compensation, total rewards strategies, and other relevant governance topics.
• Lead the HR Operations and HRIS functions to ensure efficient and effective delivery of HR services, leveraging technology and automation to enhance the employee experience.
• Provide strategic HR leadership during the evaluation and integration of external partnerships and collaborations aimed at building key organizational capabilities.
• Compensation: Own and evolve the company's total reward philosophy, including job architecture, salary structures, and incentive programs.
• Lead the annual compensation planning process, including salary adjustments, bonus payouts, and long-term incentive awards.
• Conduct market analysis and benchmarking to ensure compensation programs are competitive and equitable.
• Champion the company's commitment to pay equity and transparency, ensuring clear, open, and consistent communication with candidates and associates in alignment with the Total Rewards Philosophy.
• Ensure compliance with all federal, state, and local regulations related to compensation.
• Benefits & Wellness: Oversee the design, administration, and communication of all health and welfare plans, retirement programs, and wellness initiatives.
• Champion a holistic approach to employee well-being, including physical, mental, and financial health.
• Manage relationships internally with sales and finance and externally with vendors, to ensure high-quality service and cost-effective solutions.
• Ensure compliance with all relevant regulations, including ERISA, ACA, COBRA, and HIPAA.
• HR Operations, Information Systems (HRIS): Lead the HRIS function, setting the strategy for HR technology and ensuring the optimal use, integration, and enhancement of our HRIS platform (Workday) and other HR systems.
• Drive a roadmap of continuous improvement and innovation in all HR systems and processes to enhance scalability, efficiency, and data accuracy.
• Ensure the seamless execution of all HR operational processes, from onboarding to offboarding.

Benefits

• We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 1,001-5,000 employees