Vice President, Technology

Rockefeller Philanthropy Advisors • RPA New York, NY

13d • Hybrid

About The Position

The Vice President, Technology (VP) is a mission-aligned, strategic technology leader who will shape, manage, and execute the organization’s global technology vision, infrastructure, and roadmap. As a member of the executive leadership team, the VP will ensure that the organization’s digital infrastructure, systems, and tools are fit for purpose and scalable to support our mission, a globally dispersed workforce, and a diverse portfolio of fiscally sponsored projects. Reporting to the Chief Operating Officer (COO), the VP will develop and lead the enterprise technology strategy, digital transformation, IT operations, systems integration, cybersecurity, and user support, informed by justice, equity, accessibility, and service excellence. This role ensures the organization’s infrastructure, applications, and support services align with its mission to deliver high-impact fiscal sponsorship, advisory, grant making, and core organizational services. The VP will be responsible for building a world-class IT function that accelerates business growth and transformation, while ensuring operational excellence across all technology platforms.

Requirements

• Advanced degree in Information Systems, Computer Science, Public Administration, or related field preferred or equivalent experience required.
• 12+ years of progressive experience in technology leadership, including responsibility for IT operations, enterprise systems, and user support on a global scale.
• 5+ years in a senior leadership role required, preferably within a nonprofit, philanthropic, or mission-driven global organization.
• Proven record in overseeing IT service management, including help desk operations and infrastructure support.
• Experience designing and implementing integrated systems across finance, HR, and grantmaking functions.
• Demonstrated expertise in data governance, cybersecurity, and international compliance (e.g., GDPR).
• Strong vendor and project management experience, with ability to drive results through external partners and internal teams.
• Be a strategic partner to executive leadership, translating complex technology into clear, practical insights.
• Must be within commuting distance to RPA’s NYC office and be willing to commute as needed, at least quarterly.
• Must be willing to travel for business as needed.

Responsibilities

• Lead the development and execution of a future-oriented technology strategy aligned with organizational goals and global operations.
• Evaluate and prioritize technology investments to support scalability, integration, and risk management and mitigation across functions.
• Identify and implement enterprise systems that enable scalable, secure, and user-friendly services for internal teams and fiscally sponsored projects.
• Lead the adoption of AI technologies across business functions to streamline operations and improve cost-efficiency.
• Ensure technology solutions are inclusive, equity-centered, accessible, and culturally responsive to the diverse needs of staff, projects, and grantees across global geographies.
• Design and lead digital transformation initiatives that enhance core operations, automate routine processes, minimize carbon footprint and manage e-waste, and elevate the user experience for internal and external stakeholders.
• Develop, in concert with leadership, technology budgets that balance goals with available resources.
• Oversee the design, integration, and optimization of systems supporting functions across the organization.
• Modernize legacy systems and promote interoperability between platforms to enable a unified, efficient, digital ecosystem.
• Drive process efficiency through effective and innovative technology solutions.
• Lead selection and implementation of new tools and systems upgrades, in collaboration with the COO and executive leadership.
• Standardize operating procedures within the technology department and across the organization to ensure efficiency, quality, and consistency.
• Provide strategic oversight for IT service delivery, infrastructure management, and user support functions.
• Ensure timely and effective help desk support for a global, remote workforce, maintaining high levels of service responsiveness, user satisfaction, and technical reliability.
• Establish IT Infrastructure Library (ITIL)-based processes and performance metrics for incident response, ticket resolution, and system uptime.
• Maintain asset warranty and support entitlement records; proactively manage expirations and escalations.
• Design and implement hardware refresh cycles to optimize equipment lifecycle.
• Develop and manage the implementation of a comprehensive cybersecurity strategy, including threat monitoring, risk assessment, and incident response.
• Establish and maintain protocols for cybersecurity, data protection, compliance, and continuity.
• Manage technical components of relevant compliance audits.
• Support enterprise risk management efforts, particularly related to IT infrastructure and digital data.
• Ensure compliance with international data privacy laws and sector-specific standards for nonprofit financial and data stewardship.
• Implement IT governance structures that ensure transparency, accountability, and alignment across departments.
• Drive license‑to‑deployment optimization: match usage to entitlement; proactively correct misalignments; highlight risks like single‑supplier dependency or use of unsupported software
• Oversee vendor selection, procurement, and management to ensure scalable, cost-effective technology solutions and services and manage vendor sprawl.
• Serve as primary liaison between internal users and technology vendors, translating business needs into technology solutions, managing escalations, and serving as a senior technical.
• Leads and mentors a multi-functional technology team including enterprise systems, IT support/help desk, cybersecurity, and digital innovation.
• Responsible for People Leadership (direction, oversight, and performance) of roles within the technology team.
• Accountable for all decisions related to the management of the functions within the technology team regarding management actions, budget, utilization of resources, procedures, and control systems.
• This position is responsible for the development of budgets for all existing programs and new proposals within their remit.

Benefits

• Rockefeller Philanthropy Advisors offers a competitive compensation and benefits package including health coverage, retirement benefits, paid sick leave, vacation and holidays, tuition reimbursement and access to professional development resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 11-50 employees