DevOps, Site Reliability Engineer, Vice President

Citi • Jersey City, NJ

2d

About The Position

Position Summary: The Vice President, Technology (DevOps/SRE) will lead the engineering and operation of CI/CD platforms, container orchestration, automation, and reliability practices for mission-critical applications. This is a hands-on role requiring deep technical competence to design and troubleshoot pipelines, harden platforms, drive upgrades/migrations, and implement security remediation while partnering with application teams and risk/compliance stakeholders to ensure stable, resilient production outcomes.

Requirements

• 6-10 years of experience in DevOps, Site Reliability Engineering, or Infrastructure Engineering, with demonstrated ownership of production platforms and delivery outcomes.
• Hands-on administration and troubleshooting skills across Linux and Windows, including strong command-line diagnostics and log analysis.
• Strong experience with Kubernetes and/or OpenShift, including Helm-based deployments and cluster troubleshooting.
• Experience with automation/configuration management (Ansible and Ansible Tower/Starfleet or equivalent) and a strong bias toward eliminating manual operational work.
• Demonstrated experience driving vulnerability remediation, patching, and platform hardening in partnership with security/compliance teams.
• Proven ability to plan and execute platform migrations and upgrades (OS, middleware, databases), including change management, runbooks, and production readiness.
• Strong communication and stakeholder management skills; able to influence engineering teams and senior leaders while remaining hands-on in critical technical work.

Nice To Haves

• Demonstrated ability to build CI/CD pipelines and shared templates from scratch, including governance for onboarding new applications/teams.
• Experience leading enterprise migration and upgrade programs with multiple stakeholders and tightly managed change windows.
• Experience with Infrastructure-as-Code (e.g., Terraform) and policy-driven environment provisioning.
• Relevant certifications such as Kubernetes Administrator (CKA/CKAD) and/or Linux SysOps/Cloud platform certifications.

Responsibilities

• CI/CD ownership: Architect, implement, and operate scalable CI/CD pipelines and release workflows; define standards for build, test, security scanning, and deployment automation.
• Tooling and platform engineering: Provide deep expertise across Jenkins, UDeploy, Tekton, Harness (or equivalent) including architecture, configuration, upgrades, and governance.
• Incident and pipeline triage: Diagnose and remediate failed pipelines (Jenkins/UDeploy) and deployment issues quickly; drive root-cause analysis and implement preventative controls.
• Hands-on systems administration: Perform command-line troubleshooting and administration across Linux and Windows; partner with infrastructure teams to resolve OS, network, and runtime issues impacting production.
• Platform migrations and upgrades: Lead and execute OS (e.g., RHEL) and platform upgrade initiatives across middleware and databases; plan cutovers, rollback strategies, and production readiness.
• Middleware lifecycle management: Coordinate upgrades for critical runtimes and middleware (Node.js, Python, JDK, Nginx, Tomcat); enable application migrations with minimal downtime and clear runbooks.
• Elasticsearch operations: Set up, troubleshoot, upgrade, back up, and monitor Elasticsearch clusters; ensure performance, availability, and recoverability.
• Security and compliance: Proactively remediate vulnerabilities and implement security fixes across platforms and pipelines in line with compliance requirements; partner with security teams on evidence and controls.
• Infrastructure lifecycle processes: Manage certificate renewals, secrets rotation coordination, and virtual server migrations; ensure renewals/migrations are executed safely and on schedule.
• Container platforms: Engineer and operate Kubernetes and OpenShift platforms, including deployment patterns, scaling, upgrades, and cluster-level troubleshooting.
• Standardized deployments: Use Helm to package, version, and deploy applications consistently across environments; drive chart standards and reuse.
• Automation and configuration management: Build and maintain automation using Ansible (including Tower/Starfleet), focusing on repeatability, auditability, and reduced manual operations.

Benefits

• In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
• Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
• Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.
• For additional information regarding Citi employee benefits, please visit citibenefits.com.
• Available offerings may vary by jurisdiction, job level, and date of hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees