The Fraud Risk and Control's (FRC) Detection Team is responsible for ensuring that fraudulent events such as account log-in, account opening, payment attempts, etc. occurring on Fidelity's platform are detected and mitigated on a timely manner. FRC Detection Team leverages a combination of vendor and internally developed tools and models which enable real-time detection and interdiction at various stages of the customer lifecycle. As the VP, Fraud Detection, your role is to build strategies that make use of the various models/AI solutions and data sources available to enable timely and accurate detection of fraud events, to ensure customer interactions are risk-assessed in a contextualized and holistic manner, minimizing false positive and contributing to a remarkable customer experience. You will collaborate with product, technology and data science teams to build solutions that accurately detect and interdict fraud, while satisfying strict SLA's and seamlessly integrating with customer experience. Specifically, you will: Leverage cutting-edge AI/Machine Learning Solutions to define Fraud Detection strategies across Fidelity's products and business lines. Use anomaly detection and linking/graph solutions to enable discovery of fraud rings and coordinated events. Design profiling and trust solutions to offer intuitive and customized experiences to Fidelity's customers. Collaborate with partner teams to respond to fraud events, mitigate risk and customer impact.
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Job Type
Full-time
Career Level
Mid Level
Industry
Securities, Commodity Contracts, and Other Financial Investments and Related Activities
Number of Employees
5,001-10,000 employees