Vice President, Technical Program Manager - Rewards

JPMorgan Chase-posted 4 months ago
Full-time • Executive
Wilmington, DE
Credit Intermediation and Related Activities
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Join the Chase Rewards team, where we deliver innovative loyalty experiences that empower our customers to earn and redeem their Ultimate Rewards points. As a Vice President, Technical Program Manager, you will play a crucial role in driving strategic initiatives and leading special projects focused on technology. Be part of a dynamic team that values collaboration, innovation, and excellence.

  • Oversee and drive strategic initiatives and special projects, ensuring successful delivery of key priorities such as OKRs, TrueCD adoption, and YBIYRI.
  • Integrate platform horizontals to ensure seamless functionality and operations.
  • Develop and implement a framework and governance process to measure progress against modernization.
  • Build and leverage relationships across technology, product, finance, and analytics teams to support key initiatives.
  • Develop and maintain comprehensive project tracking and reporting systems for visibility and accountability.
  • Deliver compelling reporting and communications to articulate strategy and performance to stakeholders.
  • Provide oversight and guidance for technical initiatives, aligning with organizational strategy.
  • Collaborate with Finance, HR, Recruiting, and the Central Agility Office to execute organizational strategy.
  • Develop executive communications to gain leadership buy-in and support for technical teams.
  • Support ad hoc strategic and operational projects as needed.
  • 7+ years of experience managing multiple projects in a dynamic, fast-paced environment.
  • Proven ability to collaborate on both strategic and tactical levels.
  • Strong organizational, multitasking, and prioritizing skills with attention to detail.
  • Effective written and verbal communication skills, presenting facts and ideas clearly.
  • Bachelor's degree or equivalent experience.
  • Experience in developing frameworks and governance processes.
  • Strong leadership abilities and experience in cross-functional collaboration.
  • Familiarity with project tracking and reporting systems.
  • Ability to adapt to changes and manage risks effectively.
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