Vice President, Talent Acquisition & Workplace Experience

Billtrust Careers

1d•$185,000 - $215,000•Hybrid

About The Position

The Vice President, Talent Acquisition and Workplace Experience is a senior leader responsible for attracting, hiring, and retaining top talent while building a consistent, high-quality employee and workplace experience. This role blends strategic talent acquisition leadership with ownership of programs and environments that strengthen culture, engagement, productivity, and belonging. This leader will develop and execute a scalable recruiting strategy, strengthen employer brand, implement effective hiring practices, and elevate the day-to-day workplace experience across the organization. The goal is to ensure employees feel supported, connected, and equipped to do their best work.

Requirements

Twelve or more years of progressive leadership experience in talent acquisition, talent strategy, or broader people leadership roles.
Proven success building and scaling high-performing teams and systems in a growth environment.
Strong executive presence, with the ability to influence senior leaders and guide talent decisions.
Expertise in recruiting metrics, workforce planning, and operational execution.
Experience strengthening employer brand and improving candidate experience.

Nice To Haves

Experience leading or partnering on workplace experience programs, including hybrid strategy, office experience, and employee engagement initiatives.
Experience in high growth organizations such as technology, financial services, SaaS, or similar environments.
Familiarity with modern recruiting technology, automation, and talent intelligence tools.
Experience leading change management initiatives and building scalable operating models.

Responsibilities

Talent Acquisition Strategy and Leadership
Build and execute a company-wide talent acquisition strategy aligned with growth goals, workforce planning priorities.
Establish and continuously improve hiring processes, governance, and standards, including intake, sourcing, selection, offers, and closing.
Partner closely with business leaders to understand talent needs, anticipate capability gaps, and guide hiring decisions.
Build and maintain talent pipelines for critical roles and specialized skill sets.
Recruiting Operations and Analytics
Own talent acquisition tools and systems, such as the applicant tracking system, candidate relationship management tools, and assessment platforms.
Define and manage performance dashboards that track time to fill, quality of hire, cost per hire, funnel conversion, candidate satisfaction, and diversity outcomes.
Deliver insights and forecasting that support data driven workforce decisions.
Ensure compliance with employment laws, documentation standards, and consistent hiring practices across regions.
Employer Brand and Candidate Experience
Develop a compelling employer brand narrative in partnership with Marketing or Communications.
Ensure a consistent and inclusive candidate experience across roles, levels, and locations.
Continuously improve interview practices and candidate communications to reflect the company’s values and culture.
Workplace Experience Strategy
Design and lead a workplace experience strategy that supports company values, collaboration, and performance.
Own the workplace roadmap across office environments, hybrid practices, employee events, and culture building programs.
Partner with Facilities, IT, Security, and Finance to ensure the workplace is safe, functional, and engaging.
Create standards and tools that support consistent employee experience across teams and locations.
Culture, Engagement, and Employee Programs
Lead initiatives that strengthen engagement, belonging, recognition, and connection across the organization.
Partner with People Operations and HR business partners to improve onboarding and early tenure experiences, with a focus on retention and productivity.
Support leaders with guidance and programming that reinforces culture and employee experience expectations.
Cross Functional and Executive Partnership
Serve as a strategic advisor to senior leaders on talent market trends, hiring risks, workforce planning, and workplace experience opportunities.
Collaborate closely with Human Resources teams, including compensation, learning and development to align talent strategy.
Provide regular updates to the executive team on recruiting outcomes, workforce insights, and workplace experience progress.

Benefits

Work from Anywhere: Our state of the art office, your home, a company paid WeWork.... you decide!
A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day.
Flexible Working Hours: We support your lifestyle- the results are what count.
Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.
Sabbatical: A paid leave to reward longevity and commitment to Billtrust.
Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace.
Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, Leadership, and High-Potential Programs- we foster an environment where all employees can grow.
Recognition: From Billtrust Bucks and Gongings to Culture Champion and Founders Awards, our employees are recognized for hard work and outcomes achieved.
Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance.
Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.