Vice President, Systems Engineering

Fivetran • Oakland, CA

11h • Hybrid

About The Position

Fivetran is seeking a Vice President of Systems Engineering to oversee the company's application systems, including architectural strategy, design, integration, configuration, change management, and operations. A primary responsibility is to ensure the highest quality, security, and reliability of integrations with Fivetran’s Automated Data Movement Platform, providing a superior end-to-end customer experience. This role reports to Engineering and is a key part of the worldwide engineering leadership team. The successful candidate will have a proven background in leading teams that architect, design, engineer, implement, and operate business systems like Salesforce, Marketo, NetSuite, and Catalyst. The VP of Systems Engineering will collaborate extensively with various departments such as sales, marketing, finance, analytics, legal, people operations, support, and R&D to meet their business and operational needs 24x7. The ideal candidate possesses deep expertise in software engineering, engineering leadership, business system architectures, systems management, and operations management, coupled with a strong analytical mindset and data-driven decision-making abilities. They should be a technical, strategic, first-principle thinker with exceptional leadership and communication skills, capable of motivating teams to achieve ambitious systems, integration, and reliability goals. This full-time, hybrid position is based in Fivetran's Oakland, CA office, requiring two days of in-person collaboration each week.

Requirements

• Engineering mindset and experience, with a strong focus on operational excellence and repeatable processes.
• Leading-from-the-front leadership style with a willingness to dive in and understand the business processes and systems that support them.
• Domain expertise in core revenue and financial processes.
• A leader who is thorough, organized, and able to handle a wide range of complex issues, with the ability to articulate a vision, goals, and strategy while inspiring others to embrace and follow the plan.
• Proven ability to hire and manage a strong and committed team of up to 25 technical team members, directors, and managers over the course of the next 24 months.
• Demonstrated deep care about business systems, processes, and business data models, and how they drive internal and customer experiences.
• 10+ years of technical and management experience in engineering and managing systems, with a minimum of 5+ years of proven experience in a senior technical leadership role.
• Has managed cross-cultural teams distributed across multiple time zones.
• Proven track record of operating and executing with high levels of precision and accuracy.
• Strong project management skills and organizational skills, with the ability to prioritize and manage multiple projects simultaneously.
• Expert analytical and problem-solving skills.
• Excellent leadership skills, with the ability to effectively work collaboratively with cross-functional teams.
• Exceptional communication and presentation skills, both verbally and in writing.

Nice To Haves

• A bachelor's degree in Engineering, Information Systems, or a related technical field is strongly preferred.

Responsibilities

• Create and manage the execution of a long-term technical vision, strategy, and roadmap for our major internal business systems and their integration with Fivetran’s Automated Data Movement Platform.
• Build trusted relationships with stakeholders in product, marketing, sales, revenue, G&A, and engineering teams.
• Provide regular Executive Leadership Team and Business Stakeholder strategy and operations updates.
• Manage and grow a team that defines the overall business system and integration architecture.
• Select and implement an integration technology that standardizes the deep integration of our business processes and the associated data flows.
• Drive and/or participate in the selection of any new major business systems and tools.
• Set up, document, and enforce an information architecture that clearly defines systems of record, data models, and business rules to digitize our business processes.
• Deliver a deep integration with Fivetran’s Automated Data Movement Platform that is both robust and resilient to support a world-class end-to-end customer experience.
• Drive consolidation of applications and systems to significantly simplify our systems portfolio.
• Manage and grow a team of Business Process and Technical Product Management professionals who collaborate with our stakeholder departments to map out their processes, strategy, and pain points, and turn them into a delivery roadmap.
• Deliver well-designed systems and integration specifications that our Systems and Operations Management teams can implement and operate.
• Maintain and expand ownership of core business applications, focusing on the reliability and quality of their configuration and integration of these applications to fully support the customer lifecycle.
• Manage a team of highly skilled and specialized system administrators and engineers who manage these business applications.
• Drive engineering-strength configuration and change management practices that minimize business disruptions.
• Ensure 24x7 around-the-world operations and support coverage to address system and integration issues immediately.
• Take a software engineering approach to release and quality management, ensuring that changes, features, and system upgrades are deployed without disruption.
• Implement a Data Quality & Data Trust architecture and process that ensures our data adheres to our business rules, eliminating unintended side effects in other systems and processes.
• Lead, mentor, and develop a high-performing Systems Engineering team.
• Foster a culture of continuous improvement, collaboration, and accountability.
• Develop and manage team goals, performance metrics, and professional development plans.
• Ensure the team has the necessary skills, resources, and technology to support the company’s revenue growth goals.

Benefits

• 100% employer-paid medical insurance
• Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
• RSU stock grants
• Professional development and training opportunities
• Company virtual happy hours, free food, and fun team-building activities
• Monthly cell phone stipend
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 501-1,000 employees