About The Position

The Vice President, Supply Chain Operations will be assigned specific customer accounts and warehouse sites that they will be directly responsible for to deliver commercial success and site operational excellence. Sites may consist of any combination of wholesale, retail, and ecommerce fulfillment. The VP will be responsible for leading their team across the areas of Commercial, Operations and Solutions, People and P&L.

Requirements

  • Bachelor’s degree or equivalent related work or military experience
  • 10 years of progressive experience in supply chain management in distribution environment
  • Demonstrated planning, project management and analytical skills
  • Strong communication skills with the ability to partner with all levels of an organization, from hourly associates to senior executives, as well as external customers
  • Proficiency with Microsoft Office and Warehouse Management Systems (WMS)
  • Extensive knowledge of the principles, procedures, and best practices in the industry.
  • Excellent organizational skills and attention to detail.

Nice To Haves

  • 15 years of relevant experience in Supply Chain Management
  • MBA or other advanced degree
  • Availability to travel up to 75% of the time
  • Experience in an ISO environment
  • Strong previous experience driving continuous improvement and operational excellence in complex warehousing/logistics environments
  • Success with building a diverse, inclusive workforce and leading a culture of belonging that respects every team member.

Responsibilities

  • Leads relationships with senior customer leadership, above the plant level, ensuring service excellence is being achieved.
  • Ensures that site performance is aligned to contractual KPIs and that site metrics are published in accordance with customer and contractual priorities.
  • Position GXO to be opportunistic with growth. Upsell the customer once account is established.
  • Coordinates solutions with customer and ensures requirements are met.
  • Partners with Division President to articulate clear direction and strategy for the division.
  • Sets the expectation and drives operational excellence.
  • Owns S&OP for the group and ensures all sites are performing robust S&OP in accordance with defined standards.
  • Ensures that sites are performing effective planning routines to achieve Total Building Flow and resource agility.
  • Owns the P&L for the group. Is responsible for revenue and profit attainment, including EBITDA budgeting and gap mitigation.
  • Is accountable for the onboarding of new customers, including RFP, pricing and solution validation.
  • Is a key stakeholder in commercial discussions with existing customers and ensures that commercial decisions are in line with group direction and objectives.
  • Manages labor costs and ensures organization structures are optimized to satisfy operations and service excellence.

Benefits

  • Full health insurance (medical, dental and vision)
  • 401(k)
  • Life insurance
  • Disability insurance
  • Opportunity to participate in a company incentive plan.

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What This Job Offers

Job Type

Full-time

Career Level

Executive

Education Level

Bachelor's degree

Number of Employees

5,001-10,000 employees

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