About The Position

Join J.P. Morgan Wealth Management and help shape the future of our Global Supervisory team. Make a meaningful impact by leading a talented group, collaborating with business leaders, and driving operational excellence. This is your chance to develop your leadership skills, contribute to strategic initiatives, and advance your career in a supportive, growth-focused environment. Be part of a team that values innovation, mentorship, and continuous improvement. Your expertise will help us deliver sophisticated solutions to meet our clients’ generational wealth management needs. As an SM Support Manager in the Global Supervisory team, you lead a team of associates providing essential administrative support for investment sales activities. You collaborate with Supervisory Managers, drive process enhancements, and ensure operational efficiency. Together, we foster a culture of excellence, professional development, and continuous improvement. You will have the opportunity to grow your expertise and make a meaningful impact across our business.

Requirements

  • 5 years of proven experience in team leadership and people management
  • 7 years of experience in the securities or investment industry
  • Advanced knowledge of securities industry rules, regulations, and guidelines
  • Strong ability to synthesize insights and communicate effectively, both orally and in writing
  • Demonstrated personal initiative and achievement of challenging goals
  • Proficiency in MS Excel, Word, Access, PowerPoint, and SharePoint
  • Strong organizational, communication, and interpersonal skills
  • Experience in training, coaching, and developing staff
  • Ability to identify and implement process improvements
  • Experience in preparing business review materials and reporting to management
  • Bachelor’s degree or equivalent experience in a directly related securities industry position

Nice To Haves

  • Experience in global or cross-functional teams
  • Track record of entrepreneurial leadership
  • Experience in change management initiatives
  • Ability to manage special projects and contribute subject matter expertise
  • Experience in governance meetings and strategic planning
  • Advanced reporting and analytical skills
  • Experience in mentoring and coaching in a fast-paced environment

Responsibilities

  • Direct and oversee a team of associates, ensuring high-quality administrative support
  • Collaborate with Supervisory Managers to coordinate and delegate tasks
  • Identify and implement process improvements for greater efficiency
  • Document and maintain administrative procedures to ensure compliance
  • Set performance standards, monitor productivity, and hold team members accountable
  • Recruit, hire, develop, and coach employees to build a high-performing team
  • Lead training initiatives and onboard new team members effectively
  • Deliver ongoing training and professional development for support staff
  • Organize and prepare review materials for business units
  • Represent the team in governance and change management meetings
  • Provide regular updates to management on team progress and operational metrics

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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