About The Position

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. The Vice President, Strategic Financial Planning & Analysis (VP, Strategic FP&A) will be a key member of Nextiva’s finance leadership team, responsible for scaling a world-class finance function in a fast-growing, dynamic private company. This leader will drive financial rigor, deliver actionable insights, and enable strategic decision-making across the business. This is a highly visible role requiring strong partnership with executive leadership, as well as cross-functional influence across Sales, Marketing, Product, and Operations. The VP, Strategic FP&A will combine deep financial expertise with modern data, systems, and AI-driven capabilities to transform how financial insights are generated, operationalized, and embedded into decision-making across the company. Role Overview: The VP, Strategic FP&A is a strategic, innovative, and operationally strong finance executive with expertise in financial planning & analysis, decision support, financial systems, and transformation. This individual will lead the evolution of FP&A from a traditional reporting function into a predictive, data-driven, and AI-enabled strategic partner to the business. This role requires strong process orientation, exceptional business partnership skills, and the ability to influence beyond finance.

Requirements

  • 15+ years of relevant experience, including leadership of corporate FP&A in a public or late-stage private growth company
  • Strong preference for experience in SaaS, technology, or recurring revenue business models
  • Demonstrated success driving financial transformation and process improvement
  • Experience implementing or scaling financial systems and planning tools
  • AI & Data Competencies (Required):
  • Experience leveraging advanced analytics, data platforms, or AI/ML in finance or business decision-making
  • Strong understanding of:
  • Data modeling and financial systems architecture
  • Predictive forecasting and scenario modeling
  • Business intelligence tools (e.g., Tableau, Power BI, Looker, or similar)
  • Ability to partner effectively with Data/Engineering teams on data infrastructure
  • Familiarity with emerging AI capabilities in finance (automation, copilots, NLP, anomaly detection)
  • Core Capabilities:
  • Highly analytical and metrics-driven
  • Strong executive communication and storytelling skills
  • Comfortable operating in ambiguity and fast-paced environments
  • Proven ability to influence without authority
  • Hands-on leadership style with strategic mindset
  • Leadership Characteristics:
  • Drives Results
  • Action-oriented with a focus on outcomes
  • Challenges the status quo and drives change
  • Simplifies complexity and executes with urgency
  • Critical Thinker
  • Data-driven and hypothesis-oriented
  • Anticipates risks and identifies opportunities early
  • Balances analytical rigor with business judgment
  • Right Attitude
  • Collaborative, resilient, and team-first mindset
  • Operates with high integrity and accountability
  • Leads with a service-oriented approach
  • Strategic Agility
  • Connects financial insights to business strategy
  • Navigates complexity and evolving priorities
  • Drives long-term value creation
  • Champions Continuous Improvement
  • Leads transformation initiatives
  • Embraces technology, automation, and AI to scale impact
  • Builds efficient, scalable processes

Nice To Haves

  • Strong preference for experience in SaaS, technology, or recurring revenue business models

Responsibilities

  • Financial Planning, Forecasting & Analysis
  • Lead company-wide financial forecasting, budgeting, and long-range planning processes
  • Develop dynamic, driver-based financial models to predict revenue, expenses, and cash flow
  • Continuously refine forecasts using real-time business performance data and scenario modeling
  • Leverage advanced analytics and AI/ML techniques to improve forecast accuracy and speed
  • Strategic Decision Support
  • Provide data-driven insights to support strategic initiatives including product investments, pricing, GTM strategy, and M&A
  • Evaluate financial implications of business scenarios using advanced modeling and predictive analytics
  • Partner with executive leadership to shape long-term strategic direction
  • AI-Enabled Finance Transformation
  • Lead the adoption of AI and automation across FP&A processes, including:
  • Predictive forecasting and anomaly detection
  • Automated variance analysis and reporting
  • Natural language generation (NLG) for financial narratives
  • Partner with Data, Engineering, and RevOps teams to build scalable data models and finance data architecture
  • Evaluate and implement modern FP&A tools (e.g., adaptive planning platforms, AI copilots, automated reporting systems)
  • Establish governance, accuracy, and transparency standards for AI-driven financial insights
  • Performance Metrics & KPI Ownership
  • Define, standardize, and evolve company-wide KPIs (e.g., MRR, CAC, LTV, churn, efficiency metrics)
  • Build scalable dashboards and reporting frameworks that provide real-time visibility into business performance
  • Identify key value drivers and translate data into actionable insights
  • Analytics & Decision Support
  • Develop advanced analytics capabilities, including:
  • Cohort analysis
  • Unit economics modeling
  • Customer and revenue segmentation
  • Translate complex data into clear recommendations for business leaders
  • Support investment prioritization across Product, Sales, and Marketing
  • Budgeting, Forecasting & Reporting Cadence
  • Own the company’s financial planning cadence (annual plan, quarterly forecasts, monthly/weekly reporting)
  • Prepare executive and Board-level materials with clear insights and recommendations
  • Drive alignment across functions to produce an integrated company-wide plan
  • Lead executive reviews of performance vs. plan
  • Cross-Functional Business Partnership
  • Act as a strategic advisor to functional leaders across the organization
  • Embed finance into operational decision-making across GTM, Product, and Customer Success
  • Support financial evaluation of partnerships, pricing strategies, and expansion opportunities
  • Risk Management
  • Identify and manage financial and operational risks
  • Utilize scenario modeling and predictive analytics to anticipate risks and opportunities
  • Monitor macroeconomic, market, and business-specific trends
  • Investor & Stakeholder Support
  • Support CFO in investor communications, board interactions, and capital strategy
  • Deliver clear, data-driven narratives on financial performance and outlook
  • Leadership & Team Development
  • Build and lead a high-performing FP&A organization (7–10+ team members)
  • Develop a modern finance team skilled in analytics, systems, and AI-enabled tools
  • Foster a culture of accountability, collaboration, and continuous improvement
  • Optimize organizational structure, leveraging automation to increase team impact
  • Coach and develop talent, building strong bench strength

Benefits

  • Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
  • Insurance 💼 - Life, disability, and supplemental indemnity plans
  • Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays
  • Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
  • Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives
  • Growth 🌱 - Access to ongoing learning and development opportunities and career advancement

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What This Job Offers

Job Type

Full-time

Career Level

Executive

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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