Vice President-Servicing Compliance

Newrez LLC•Coppell, TX

About The Position

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. Primary Function The Vice President – Servicing Compliance is responsible for supporting and promoting a strong compliance culture by collaborating with operational business partners as well as the Legal, Risk, and Audit Departments to provide expertise on regulatory compliance matters across all servicing business channels, including providing oversight for a compliance monitoring and testing strategy that is commensurate with the size, complexity, and scope of Company activities. This role ensures the company’s operations comply with applicable federal and state laws, investor guidelines, and internal policies. The Vice President will develop and execute an annual compliance testing plan, direct directing resources, identify compliance risk and control weaknesses, and report findings to senior management.

Requirements

Bachelor’s degree.
10+ years mortgage or financial services industry experience, with a focus on regulatory compliance.
5+ years’ prior leadership experience.
Extensive knowledge of federal and state regulatory requirements.
Proven ability to design, implement, and oversee compliance risk management and testing programs.
Demonstrated ability to identify compliance risks and advise business units on risk mitigation strategies.
Excellent analytical, technical and problem solving skills, with strong attention to detail.
Demonstrated proficiency in the use of Microsoft Office applications, including Excel, Word, Access, PowerPoint and Outlook.
Excellent communication skills, oral and written.
Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization.
Self-starter who can work independently in managing deadlines and multiple priorities.
Strong sense of accountability and work ethic.
Extended work hours may be required, as dictated by management and business needs.
Travel to multiple facilities may be required.
Strong organizational skills and attention to detail.
Ability to collaborate with team members to achieve results.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator.
Employment will be contingent on this requirement.

Responsibilities

Develop, implement, and maintain an enterprise-wide compliance testing and monitoring program as well as any associated policies and procedures, to ensure compliance with applicable requirements, such as reporting, record-keeping, and customer due diligence requirements.
Develop and execute the annual compliance testing plan based on regulator risk assessments and business priorities.
Lead a team of compliance testing professionals in conducting independent reviews of mortgage servicing processes.
Ensure testing activities are conducted in accordance with internal standards, regulatory expectations, and industry best practices.
Develop and maintain testing workpapers, methodologies, and documentation to support findings and demonstrate adequacy of testing scope and depth.
Review and validate management action plans and track remediation of compliance issues.
Coordinate with other lines of defense (e.g. Internal Audit, Risk, Legal) and external examiners as necessary.
Regularly report compliance testing results, trends, and emerging risks to senior and executive leadership.
Stay current on changes in laws, regulations, and investor guidelines affecting mortgage servicing, and adjust test plans accordingly.
Provide strategic leadership and coaching to the compliance testing team.
Review and provide guidance to strengthen compliance-related policies, procedures, system controls, and training programs.
Oversee development of corrective action plans in collaboration with the business to address potential compliance risk.
Perform personnel managerial duties such as goal setting and tracking, performance monitoring and coaching, ensuring associate engagement, and other typical managerial duties.
Performs related duties as assigned by management.

Benefits

Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave
Pet insurance
Adoption Assistance
Tuition reimbursement
Employee Loan Program
The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions