Vice President & Segment Leader, Performance Markets (SaaS)
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About The Position
The Vice President & Segment Leader, Performance Markets is responsible for meeting the financial performance, customer satisfaction and market growth targets for the software segment including revenue responsibility. In addition to the full P&L responsibilities, the Vice President & Segment Leader will be responsible for the overall product and Go-to-Market strategy, and for meeting the financial performance, customer satisfaction and SaaS software growth targets in both Canada and in the United States tax preparation market. This individual has accountability for the development and execution of market strategy, multigenerational product roadmap and the overall portfolio lifecycle, the total customer experience, and the overall health of the talent profile in the organization. The focus of this position is to lead the development and successful execution of a strategy and plan to continuously strengthen the core software business, with particular attention to SaaS product offerings in the US and Canada; to identify the best opportunities for market and product expansion to support an aggressive growth agenda; and to ensure the organization is operating as efficiently as possible with an inspired, engaged, and talented workforce. The Vice President & Segment Leader is a commercially driven leader, responsible for managing the business in service of three key stakeholder groups: WK shareholders, WK customers, and WK employees. All business activities should be leveraged to the benefit of these stakeholders to ensure that the business remains strong internally, to the market, and delivers on financial commitments. This is a hybrid office role, aligned with hybrid office expectations for Wolters Kluwer executives.
