Vice President, SavRx Account Management & Implementation

MedImpact•Fremont, NE

4d•Onsite

About The Position

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team! Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare. At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution! Job Description Summary The Vice President, Sav-Rx Account Management and Implementation is a senior leadership position responsible for overseeing client relationships, successful onboarding of new pharmacy benefit plans, and ongoing service delivery for employers, health plans, unions, or other payers. This role combines strategic account leadership with hands-on implementation oversight to ensure high client retention, satisfaction, and revenue growth in the complex PBM environment.

Requirements

BA/BS Degree or equivalent; plus 15 years’ related experience; 15 years of SME in respective area(s); (or equivalent combination of education and experience); and 12 years supervisory experience; Supervisory experience may be substituted with 12 years of MedImpact experience plus an appropriate external leadership training program and internal mentorship with a seasoned leader at the Vice President level or above that must be completed within 12 months in new position.
Intermediate to advanced skill set in Visio and MS Office; Word, Excel, PowerPoint, Project and Outlook
Must be able to obtain a valid driver’s license and car insurance
Superior working knowledge of “PBM” or other managed healthcare services to national and regional managed care organizations, insurance companies, and other health related entities.
Excellent interpersonal skills, written and verbal communication and group presentation skills.
Rely on extensive prior experience within the Pharmacy Benefit Management industry as well as business judgment to plan and accomplish goals.
Demonstrate ability to meet or exceed the competencies as listed below.
Outstanding knowledge of the health benefits arena, preferably in pharmacy benefits management.
Consultative selling and negotiation skills
Strong computer and analytic skills, including experience creating and delivering client presentations using MS Office programs and use of client databases
Knowledge of healthcare products and contracts preferred.
Strong verbal, written, interpersonal, presentation, persuasion and consulting skills required.
Valid driver’s license and required level of car insurance.
Strong interpersonal skills
Proven skills in mentoring, coaching and training employees
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to write reports, business correspondence, and procedure manuals.

Responsibilities

Lead and steer the Annual Client Plans, ensure client retention and oversee client contract renewals.
Create alignment of overall service delivery to effectively manage the client lifecycle.
Manage assigned Account Executives, Account Managers, Account Leads and Account Coordinators development and execution of client-specific business plans focused on the client’s goals, service delivery, performance expectations, growth in membership and profitability.
Manage Implementation team that is responsible for end-to-end client onboarding process, including ensuring budget, timelines and high client satisfaction is maintained.
Ensure that deliverables are on time, within budget, and meet the quality levels expected by MedImpact's internal and external customers.
Provide direction and management over teams to monitor the quality of products and services being offered to the client.
Optimize potential for sustainable growth and profitability.
Identify and align required resources to achieve business goals in book-of-business.
Develop and maintain solid business relationships with region’s clients at the executive and key decision-maker levels.
Determine where to make “focused investments” for each account.
Utilize financial and pricing models to analyze and present business and clinical scenarios to client illustrating different benefit strategies and advantages of adoption.
Research and analyze market trends and competitive practices to ensure client strategy is placed in context of client’s industry and marketplace.
Monitor client service continuum including proactive and reactive components.
Resolve escalated issues, while ensuring ongoing issues are resolved expeditiously.