Vice President, Revenue Operations

Placer.ai
1d$216,000 - $300,000Remote

About The Position

The Vice President, Revenue Operations is a key strategic partner to the CRO and executive team, responsible for defining the multi-year revenue strategy, including segmentation and capacity planning, and leading the annual and quarterly Go-to-Market (GTM) planning process; encompassing targets, quotas, compensation, and budget alignment across all revenue functions. This role is tasked with owning the end-to-end GTM process design, developing a unified revenue performance framework to guide investment decisions, and driving the companywide revenue forecasting process.

Requirements

  • Bachelor's degree in Business, Finance, Economics, or a related quantitative field; MBA or Master's degree preferred.
  • 10+ years of progressive experience in Revenue Operations, Sales Operations, or Business Operations within a high-growth SaaS environment.
  • 5+ years of experience leading and managing a large-scale, global Revenue Operations team.
  • Proven track record of success in defining and implementing multi-year GTM strategies that demonstrably improved revenue predictability and operational efficiency.
  • Deep expertise in Salesforce or similar enterprise CRM architecture, administration, and advanced reporting.
  • Experience partnering with Product and Product Marketing to translate product telemetry into GTM playbooks.

Responsibilities

  • Partner with the CRO and executive team to define the multi‑year revenue strategy, including segmentation, coverage model, and capacity planning across direct, channel, and self‑serve motions.
  • Lead the annual and quarterly GTM planning process: targets, territories, quotas, headcount plans, compensation design, and budget alignment across Marketing, Sales, Customer Success, and Partnerships.
  • Develop and maintain a unified revenue performance framework (pipeline, conversion, cycle time, retention, expansion) to guide investment decisions and trade‑offs.
  • Own the Revenue enablement program for all functions within the organization.
  • Own end‑to-end GTM process design from lead to renewal and expansion (lead management, qualification, opportunity management, deal desk, order management, handoffs to onboarding and CS, renewal playbooks).
  • Standardize and continuously improve processes for different DevOps segments (e.g., PLG/self‑serve, mid‑market, enterprise, strategic accounts, MSPs/VARs) while preserving regional and segment flexibility where needed.
  • Implement and govern clear operating cadences: QBRs, forecast calls, pipeline reviews, marketing performance reviews, and customer health reviews.
  • Establish a single source of truth for revenue data across CRM, marketing automation, product telemetry, billing, and customer success platforms, with clear data definitions and governance.
  • Build robust dashboards and analytics for pipeline health, forecast accuracy, cohort retention, product adoption, pricing/discounting, and sales productivity; turn insights into recommendations and action.
  • Own the companywide revenue forecasting process (new, expansion, churn) and drive continuous improvements in accuracy, timeliness, and scenario modelling.
  • Own the GTM tech stack strategy and roadmap
  • Ensure systems are designed and integrated to support DevOps‑specific motions such as trials, freemium, usage‑based pricing, marketplace transactions, and hybrid land‑and‑expand motions.
  • Drive adoption, enablement, and change management for GTM tools, ensuring that teams use standardized workflows and that data quality remains high.
  • Serve as the connective tissue between Marketing, Sales, Customer Success, Product, and Finance to ensure alignment on ICP, segmentation, messaging, pricing/packaging, and lifecycle plays.
  • Partner with Product and Product Marketing to translate product telemetry and usage data into account‑level signals and plays (upsell, expansion, save, migration) for GTM teams.
  • Oversee Revenue Enablement, ensuring onboarding, ongoing training, and playbooks are grounded in data and aligned to GTM priorities.
  • Build and lead a high‑performing RevOps organization spanning sales operations, marketing operations, CS operations, systems/administration, analytics, and deal desk.
  • Define clear charters, operating models, and SLAs for how RevOps engages with GTM leaders and internal stakeholders.
  • Develop talent, foster a culture of experimentation and continuous improvement, and position RevOps as a strategic partner rather than a reactive service function.

Benefits

  • Fully remote
  • Competitive salary
  • Excellent benefitsFully remote
  • Placer provides medical, dental and vision coverage as well as flexible time off, 401K and equity awards for certain roles.
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