Vice President, Revenue Operations

Nexthink • Boston, MA

3d • Hybrid

About The Position

Nexthink is seeking a strategic and analytical Vice President of Revenue Operations to lead and scale our end-to-end revenue engine. Reporting to the Chief Financial Officer (CFO), based in the Boston office, this role will serve as the critical bridge between Finance and Go-To-Market (GTM) functions—driving predictable, efficient, and scalable revenue growth. The VP RevOps will own forecasting, pipeline analytics, GTM systems, and operational excellence, while partnering closely with the CRO, CMO, and Customer Success leadership to optimize performance across the full revenue lifecycle.

Requirements

• 10+ years in Revenue Operations, Sales Operations, or GTM Strategy
• 5+ years in senior leadership roles
• Strong experience partnering with Finance and FP&A
• Proven success in SaaS or recurring revenue models
• Experience building scalable forecasting and revenue models
• Deep expertise in forecasting, pipeline analytics, and SaaS metrics
• Strong understanding of financial concepts (revenue recognition, margins, CAC)
• Advanced knowledge of CRM, CPQ, and BI tools
• Exceptional cross-functional leadership and stakeholder management
• Ability to operate at both strategic and operational levels
• Bachelor’s degree required
• Financial rigor + commercial acumen
• Data-driven decision making
• Executive communication
• Cross-functional influence (CFO + CRO alignment)
• Change management and scalability mindset

Nice To Haves

• MBA or equivalent strongly preferred

Responsibilities

• Revenue Planning & Forecasting (Core to CFO Org)
• Own the company-wide revenue forecasting process (bookings, revenue, and pipeline)
• Partner with FP&A to build driver-based financial and operational models
• Ensure alignment between pipeline, bookings, revenue, and cash forecasts
• Deliver board-ready insights and reporting on revenue performance
• GTM Performance & Analytics
• Define and track end-to-end funnel metrics (lead → pipeline → closed → retention)
• Analyze pipeline health, conversion rates, and sales productivity
• Identify risks and opportunities to achieving revenue targets
• Establish standardized KPI frameworks across Sales, Marketing, and CS
• Sales, Marketing & CS Operations Alignment
• Align operations across Sales, Marketing, and Customer Success
• Standardize definitions (MQL, SQL, pipeline stages, churn, expansion)
• Optimize lead-to-revenue and post-sale processes
• Improve funnel conversion and revenue efficiency
• Deal Desk & Commercial Governance
• Oversee deal desk and commercial approval processes
• Partner with Finance to ensure alignment with: Pricing strategy Discount controls Revenue recognition policies
• Improve deal velocity while maintaining financial discipline
• Systems, Data & Automation
• Own the RevOps tech stack (e.g., Salesforce, HubSpot, CPQ, BI tools)
• Ensure a single source of truth for revenue data
• Drive system integrations across CRM, billing, and finance platforms
• Lead automation initiatives to improve scalability and reduce manual work
• Process Excellence & Scalability
• Design and optimize scalable GTM processes and workflows
• Reduce friction across the revenue lifecycle (quote → close → renewal)
• Improve sales productivity and operational efficiency
• Support segmentation and coverage models
• Strategic Business Partnership (Critical)
• Act as a trusted advisor to the CRO and GTM leadership
• Participate in: Forecast calls QBRs Deal reviews
• Balance growth objectives with financial discipline
• Team Leadership
• Build and lead a high-performing RevOps organization (Sales Ops, Marketing Ops, CS Ops)
• Develop talent, structure, and career paths
• Foster a data-driven, high-accountability culture

Benefits

• Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
• Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
• Free access to professional training platforms to explore your interests and enhance your skills.
• Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
• Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
• Bonuses for referring successful hires after three months of continuous employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 501-1,000 employees