Vice President, Program Management and Business Engagement

Capital Blue CrossHarrisburg, PA
17dHybrid

About The Position

This is a senior executive role responsible for leading the enterprise transition from a traditional project-centric delivery model to a modern, product-centric operating model. This role is pivotal in executing the IT&D modernization strategy, ensuring that technology investments deliver measurable business value and operational efficiency.-This leader will establish governance, portfolio management, and value realization frameworks that enable disciplined execution of the modernization roadmap. Acting as the enterprise “Control Tower,” the VP will bridge business strategy and technical execution, enforce vendor rationalization, and champion cultural change to embed Agile ways of working. The position requires exceptional leadership, financial stewardship, and the ability to influence across all levels of the organization.

Requirements

  • Demonstrated effectiveness at an executive level in transforming PMOs into Agile/Product Value Offices.
  • Experience managing complex portfolios exceeding $50M.
  • Deep understanding of modern IT operating models (Project-to-Product shifts), SAFe (Scaled Agile Framework), and financial management of IT (TCO, ROI, capitalization in Agile environments).
  • Ability to translate technical roadmaps into business value propositions (executive storytelling).
  • Strong negotiation skills for vendor consolidation and contract optimization.
  • Change leadership to drive adoption of new operating models across resistance.
  • Minimum 15+ years progressive management experience.
  • Minimum 10 years in Program/Portfolio Management or IT Strategy.
  • Experience leading large-scale Agile transformations.
  • BS in Business or Computer Science.

Nice To Haves

  • Knowledge of healthcare payer core systems (Claims, Enrollment) preferred.
  • MBA or advanced degree preferred.
  • PMP, SAFe SPC, or PfMP certifications highly desired.

Responsibilities

  • Define and lead the SVRO, replacing administrative PMO functions with a value-centric engine.
  • Partner with CIO to steward modernization portfolio and ensure ROI through efficiency savings, vendor rationalization, and automation.
  • Oversee Agile Transformation Lead and program managers.
  • Drive shift to Fusion Teams (Domain Squads) and champion cultural change from “Order Taker” to “Strategic Partner.”
  • Lead talent transformation initiatives, including reskilling project managers into product roles.
  • Serve as primary engagement partner for business executives in Operations, Clinical, and Sales.
  • Establish Transformation Steering Committee to resolve escalations and align IT capacity with business priorities.
  • Enforce vendor rationalization governance and optimize contracts to reduce reliance on external contractors.
  • Manage execution of the 5-Year Roadmap, overseeing interdependencies between Core Systems Modernization, Data Platforms, and Digital Experience initiatives.
  • Develop KPIs and dashboards to measure modernization outcomes and value realization.
  • Serve as escalation point for critical program risks and issues, ensuring timely resolution.

Benefits

  • Medical, Dental & Vision coverage
  • Retirement Plan
  • generous time off including Paid Time Off, Holidays, and Volunteer time off
  • Incentive Plan
  • Tuition Reimbursement
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