Vice President, Production Services Application Support

BNY Mellon • New York, NY

3d • $83,000 - $160,000 • Onsite

About The Position

Vice President, Production Services Application Support At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Vice President, Production Services Application Support to join our GSS Enablement Platform Support Group team. This role is in NYC (4 days in office required)

Requirements

• Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial.
• 8-10 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus.

Nice To Haves

• experience in the securities or financial services industry is a plus.

Responsibilities

• Maintains and supports moderately complex applications and their operating environments.
• Performs complex troubleshooting as a subject matter expert in one or more applications.
• Works to ensure appropriate monitoring and alerting setup.
• Leads root cause analysis and problem management for complex problems to address underlying technical issues.
• Collaborates with business and application development stakeholders.
• Lead production readiness reviews for new releases and validate the supportability of changes prior to introduction into production.
• Monitors changes to applications and their operating environment.
• Analyze any complex issues.
• Recommends technical solutions on application problems.
• Leads major incident management calls for resolution of high priority incidents
• Reviews and development updates of contingency documentation and processes.
• Performs periodic tests of disaster recovery processes.
• Reviews and analyzes product migrations through all systems environments.
• May review and execute Change Management scripts.

Benefits

• BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
• We provide access to flexible global resources and tools for your life’s journey.
• Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive