Vice President, Production Services Application Support-MQ

The Bank of New York Mellon • Pittsburgh, PA

68d

About The Position

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Vice President, Production Services Application Support to join our GSS Enablement Messaging team. This role is in Lake Mary, FL, Pittsburgh, PA, NYC/NJ (4 days in office).

Requirements

• Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial
• 8-10 years of diverse experience in multiple areas of information technology required
• Experience in the securities or financial services industry is a plus
• Must support highly critical applications
• Excellent Microsoft Office skills
• Strong working understanding of different operating systems like Linux, Windows and Mainframe
• Ability to interact with all levels of an organization, including management
• Experience with Linux shell scripting / PERL scripting preferred
• Strong verbal, written, and interpersonal communication skills
• Solid problem-solving skills
• Strong analytical skills including the ability to research and resolve confirmation discrepancies

Nice To Haves

• IBM MQ, MQ Appliance, MQIPT, MQ on Mainframe
• Preferred: StoreFront, App Connect (Formerly IBM Integration Bus - IIB), SharePoint, JIRA, ServiceNow

Responsibilities

• Must have Expert knowledge of IBM MQ on Distributed Platform
• IBM MQ Cluster setup
• DQM
• Lead technical triage activities for Low to medium severity incidents
• Complete critical requests on demand to support and weekend coverage of our clients and application
• Troubleshoot complex production issues, leverage partner teams and learn from Subject Matter Experts
• Drive efforts to find root cause as part of problem management process
• Facilitate continuous improvement to increase stability, client delight and operational excellence
• Involve in Disaster Recovery Activity

Benefits

• Highly competitive compensation
• Benefits and wellbeing programs
• Access to flexible global resources and tools for your life's journey
• Focus on your health
• Foster your personal resilience
• Reach your financial goals
• Generous paid leaves, including paid volunteer time

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees