Vice President, Production Services Application Support-MQ

The Bank of New York Mellon • Lake Mary, FL

68d

About The Position

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Vice President, Production Services Application Support to join our GSS Enablement Messaging team. This role is in Lake Mary, FL, Pittsburgh, PA, NY, NJ (4 days in office).

Requirements

• Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial.
• 8-10 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus.
• Experience with IBM MQ, MQ Appliance, MQIPT, MQ on Mainframe.
• Must support highly critical applications.
• Excellent Microsoft Office skills.

Nice To Haves

• StoreFront
• App Connect (Formerly IBM Integration Bus - IIB)
• SharePoint
• JIRA
• ServiceNow

Responsibilities

• Must have Expert knowledge of IBM MQ on Distributed Platform
• IBM MQ Cluster setup
• DQM
• Strong working understanding of different operating systems like Linux, Windows and Mainframe.
• Ability to interact with all levels of an organization, including management
• Experience with Linux shell scripting / PERL scripting preferred
• Strong verbal, written, and interpersonal communication skills
• Solid problem-solving skills
• Strong analytical skills including the ability to research and resolve confirmation discrepancies
• Lead technical triage activities for Low to medium severity incidents
• Complete critical requests on demand to support and weekend coverage of our clients and application.
• Troubleshoot complex production issues, leverage partner teams and learn from Subject Matter Experts.
• Drive efforts to find root cause as part of problem management process.
• Facilitate continuous improvement to increase stability, client delight and operational excellence.
• Able to be successful in a matrixed structure with a globally dispersed virtual team.
• Involve in Disaster Recovery Activity.

Benefits

• Highly competitive compensation
• Benefits and wellbeing programs
• Access to flexible global resources and tools
• Focus on health and personal resilience
• Generous paid leaves, including paid volunteer time.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees