Vice President, Production Services Application Support-MQ

The Bank of New York Mellon-posted 2 months ago
Full-time • Senior
Lake Mary, FL
5,001-10,000 employees
Securities, Commodity Contracts, and Other Financial Investments and Related Activities
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At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Vice President, Production Services Application Support to join our GSS Enablement Messaging team. This role is in Lake Mary, FL, Pittsburgh, PA, NYC/NJ (4 days in office).

  • Must have Expert knowledge of IBM MQ on Distributed Platform
  • IBM MQ Cluster setup
  • DQM
  • Strong working understanding of different operating systems like Linux, Windows and Mainframe
  • Ability to interact with all levels of an organization, including management
  • Experience with Linux shell scripting / PERL scripting preferred
  • Strong verbal, written, and interpersonal communication skills
  • Solid problem-solving skills
  • Strong analytical skills including the ability to research and resolve confirmation discrepancies
  • Lead technical triage activities for Low to medium severity incidents
  • Complete critical requests on demand to support and weekend coverage of our clients and application
  • Troubleshoot complex production issues, leverage partner teams and learn from Subject Matter Experts
  • Drive efforts to find root cause as part of problem management process
  • Facilitate continuous improvement to increase stability, client delight and operational excellence
  • Able to be successful in a matrixed structure with a globally dispersed virtual team
  • Involve in Disaster Recovery Activity
  • Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial
  • 8-10 years of diverse experience in multiple areas of information technology required
  • Experience in the securities or financial services industry is a plus
  • IBM MQ, MQ Appliance, MQIPT, MQ on Mainframe
  • Must support highly critical applications
  • Excellent Microsoft Office skills
  • StoreFront
  • App Connect (Formerly IBM Integration Bus - IIB)
  • SharePoint
  • JIRA
  • ServiceNow
  • Highly competitive compensation
  • Benefits and wellbeing programs
  • Access to flexible global resources and tools
  • Focus on health and personal resilience
  • Generous paid leaves, including paid volunteer time
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