Vice President, Product

SuperDial•Burlingame, CA

9d•$280,000 - $300,000

About The Position

SuperDial is building the next generation of AI-powered voice technology, automating and enhancing enterprise communication through real-time conversation intelligence and data-driven automation. The company recently raised $15 million in Series A funding (including ~$3 million in venture debt) led by SignalFire, with participation from Slow Ventures, BoxGroup, and Scrub Capital, bringing total funding to $20 million+. Backed by top-tier investors and entering its next growth phase, SuperDial is scaling rapidly and preparing for Series B. The Role: As VP of Product, you will own SuperDial’s product vision, roadmap, and execution end-to-end. This is a deeply hands-on, technical leadership role. You will work closely with the CEO, Engineering, Design, GTM, and customers to translate real-world healthcare and RCM workflows into scalable, high-impact product. This is not a “strategy-only” product role. You are expected to be close to the code, comfortable reviewing PRs, writing production-quality code when needed, and making real technical tradeoff decisions alongside engineering leadership. What You’ll Do (Immediate & Long-Term): First 30–60 days: Ramp quickly on SuperDial’s product surface area, architecture, and customer use cases; audit the current roadmap, backlog, and technical constraints; build deep relationships with Engineering, Design, Sales, and Customer Success; join customer calls to understand workflows and pain points; identify quick wins to improve velocity, usability, or reliability. 90–120 days: Own and refine the product roadmap tied to company OKRs and revenue goals; establish clear product discovery and delivery rhythms; improve prioritization and execution quality; begin directly contributing to code, reviews, or prototypes where it adds leverage; ensure product decisions are grounded in real system constraints. 6 months: Drive consistent, high-quality product delivery across teams; partner with GTM on packaging, pricing, and enterprise readiness; deepen healthcare and RCM domain expertise; improve onboarding, retention, and expansion through product-led improvements; begin scaling product processes without adding unnecessary bureaucracy. Year 1: Build and lead a high-performing product organization (PMs, design, product ops); institutionalize strong product judgment, speed, and ownership; ship meaningful platform and AI-driven capabilities; position the product org and roadmap to support Series B growth and beyond. Why This Role Is Important to Our Growth: Product-Led Scale: You will directly shape the product that drives revenue, retention, and expansion in a complex, regulated market. Technical Product Leadership: SuperDial needs a product leader who understands systems deeply and can make informed tradeoffs at speed. Category Definition: You will help define what best-in-class enterprise voice AI looks like in healthcare and beyond. Why Join Us: Shape a mission-critical product in a massive, broken market Real ownership, influence, and accountability Join a team of builders in a fast-moving, high-impact environment Fast-growing, category-defining company Opportunity to build from the ground floor through Series B and beyond Who We Are: SuperDial is transforming AI in healthcare by building scalable, AI-powered solutions that optimize revenue cycle management. Join us and help shape the future of AI in healthcare. Compensation: The base salary for this role ranges from $280,000–$300,000, depending on experience, technical depth, and scope of ownership. We also offer meaningful equity, bonus potential, and a competitive benefits package as part of total compensation. Final offers may vary based on experience and qualifications. We are always open to exceptional talent.

Requirements

8–12+ years in product roles, including senior leadership at a high-growth startup
Strong technical background with the ability to write and review production code
Proven experience building and scaling B2B SaaS products
Comfortable operating in ambiguity and moving quickly with incomplete information
Excellent product judgment, communication, and cross-functional leadership skills

Nice To Haves

Experience in healthcare, RCM, or regulated enterprise software
AI-powered products (LLMs, voice, automation)
Prior founder or early-stage experience
Player-coach mindset with low ego and high ownership

Responsibilities

Ramp quickly on SuperDial’s product surface area, architecture, and customer use cases
Audit the current roadmap, backlog, and technical constraints
Build deep relationships with Engineering, Design, Sales, and Customer Success
Join customer calls to understand workflows and pain points
Identify quick wins to improve velocity, usability, or reliability
Own and refine the product roadmap tied to company OKRs and revenue goals
Establish clear product discovery and delivery rhythms
Improve prioritization and execution quality
Begin directly contributing to code, reviews, or prototypes where it adds leverage
Ensure product decisions are grounded in real system constraints
Drive consistent, high-quality product delivery across teams
Partner with GTM on packaging, pricing, and enterprise readiness
Deepen healthcare and RCM domain expertise
Improve onboarding, retention, and expansion through product-led improvements
Begin scaling product processes without adding unnecessary bureaucracy
Build and lead a high-performing product organization (PMs, design, product ops)
Institutionalize strong product judgment, speed, and ownership
Ship meaningful platform and AI-driven capabilities
Position the product org and roadmap to support Series B growth and beyond