Vice President, Product Manager, Expert Community

GLG•New York City, NY

40d

About The Position

We are seeking a Senior Product Management Leader to define and execute the product vision for GLG’s expert community — including web and mobile applications that power engagement, enablement, loyalty and opportunity creation for over one million experts globally. This leader will own the end-to-end digital journey for experts, from onboarding and profiling, to identity and expertise verification, project execution, payments, community building, and professional development. You will play a critical role in shaping the future of GLG’s expert ecosystem and its integration into the company’s next-generation human intelligence platform.

Requirements

10+ years of experience in digital product management , with at least 5 years in mobile-first consumer or marketplace products .
Proven track record of building and scaling mobile applications with high user engagement and retention.
Strong UX sensibility and experience partnering deeply with design teams to deliver exceptional experiences.
Deep understanding of network effects , community dynamics, and digital marketplaces.
Experience leading cross-functional teams in an agile environment and mentoring other PMs.
Excellent communication and stakeholder management skills, capable of influencing across executive and operational levels.

Nice To Haves

Experience in B2B2C or knowledge-marketplace businesses is a strong plus.

Responsibilities

Product Strategy & Vision Define a bold, user-centered product strategy for GLG’s expert digital ecosystem, with an emphasis on mobile-first engagement and global scalability.
Translate company and community goals into clear product roadmaps and measurable outcomes that drive expert growth, retention, and satisfaction.
Partner with our Global Head of Membership to champion the needs of the community in executive discussions and cross-functional planning.
Product Execution & Leadership Lead a team of product managers to deliver intuitive, elegant, and high-performance digital experiences.
Collaborate closely with engineering, data, and design teams to build and launch mobile and web applications that integrate seamlessly with GLG’s client facing and service team facing platforms.
Partner with marketing, operations, and community leadership to ensure alignment and adoption across global markets.
Drive a metrics-driven culture focused on user engagement, NPS, activation rates, and expert lifetime value.
Mobile Platform Expertise Lead the strategy for GLG’s mobile app, ensuring a best-in-class experience that supports expert participation, communication, scheduling, and payments.
Define standards for usability, performance, and design that elevate GLG’s brand and create competitive differentiation.
Innovation & Growth Identify opportunities to expand the expert experience beyond transactional engagement—creating community features, learning tools, recognition systems, and new monetization models.
Leverage user data, behavioral analytics, and generative AI capabilities to personalize expert journeys and content delivery.
Stay ahead of emerging technologies and platforms that could redefine digital professional networks.