Vice President, Product Management-Technical

Mastercard • O’Fallon, MO

2d

About The Position

Mastercard seeks to define a world beyond cash. To accelerate this mission, we are committed to building and scaling products as well as applications that transform payments of any type through consistent customer experiences.

The Customer Connectivity Reactive Services Architecture Program (“RSA”) was created to allow Mastercard developers to focus on their business requirements while RSA takes care of the non-functional requirements related to event and message management.

As the Vice President of Product Management-Technical for RSA you will work with a global team to set the vision for this program alongside engineering counterparts; execute upon a clear roadmap driving incremental value through each release; and, provide the necessary stakeholder management and customer engagement to build platforms and solutions that scale to the needs of our business and developer customers.

You have a curiosity to keep abreast on the latest technologies and have a proven track record of being a thought leader and influential advocate for building and scaling global platform products that make developers lives faster, safer and more efficient.

Requirements

• Candidates should demonstrate experience in event-driven architecture, stateful stream processing, and reactive systems design, with strong capabilities in scalability, resiliency, and operational excellence, alongside proven leadership in agile delivery and stakeholder engagement
• Demonstrated ability to operate with complete independence and autonomy
• Proven track record of data driven decision making and applying continuous improvement methodologies across teams
• Demonstrated experience as a leader of leaders with the ability to develop talent (both managers and individual contributors)
• Able to hold your own in debates with technical architects, engineers, and designers
• Comprehensive experience in agile delivery methodologies
• Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
• Demonstrated experience building organizational relationships, partnering with and influencing executive leadership while commanding the respect of the individual engineers across the organization
• Formalize best practices into frameworks and evangelizes with other Mastercard teams
• Help leadership craft responses for escalations of customer/business facing product issues
• Has thrived and succeeded in delivering high quality technology products/services in a high growth environment where priorities shift rapidly
• Proven ability to lead in a matrix environment
• Strong interpersonal and talent management skills, including the ability to identify and develop product management talent
• Able to understand and navigate complex regulatory requirements
• Business acumen
• Customer-first mindset
• Excellent written and verbal communications skills

Nice To Haves

• Business and/or software engineering degree preferred

Responsibilities

• Lead a global organization defining the structures and operating mechanisms that optimize the skills and execution methodology of your team
• Own the long-term view (3-5 years) and complete platform portfolio and make trade-off decisions within it
• Work with other product teams to ensure strategies are aligned
• Drive a data driven and continuous learning culture across your organization
• Ensure team culture consistently demonstrates alignment with leadership principles; visibly ties department decisions to leadership principles and tenets
• Develop a culture of test and learn experimentation and innovation to solve core business and end customer needs in the platform product domain
• Define and build your own scorecard to continuously monitor and analyze key performance indicators and use this data to drive incremental improvements
• Rigorously inspect the platform products and execution metrics of your PM-Ts using your own tech depth and business acumen to assess risks and continuously raising the delivery bar
• Manage escalations
• Actively encourage the development of your managers and your technical staff while continuously raising the bar on performance, technical depth, product management results, and people management as you hire new PM-Ts
• Engage directly with customers to help shape product roadmap & ideate on potential solutions

Benefits

• Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
• Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees