Vice President, Product Management - Technical, Consumer Marketing

MasterCard•Purchase, NY

58d

About The Position

The Priceless Platform team operates with a start-up mentality within the broader Consumer Marketing team and Mastercard. The goal of this team is to build out the Priceless Platform technology to be the hub for all consumer-facing content across Mastercard for B2C (www.priceless.com), and a revenue-driving product solution for B2B2C (for Mastercard B2B customers who can leverage the Priceless Platform technology and content via API or co-branded microsite to engage their customers). The Priceless Platform team is looking for a Vice President, Product Management to lead our product organization and drive the strategic vision, development, execution, and delivery of our platform. This role is responsible for aligning product strategy with business objectives and will lead a global team. They will define the roadmap, and feature prioritization based on business value, scale, and consumer and customer satisfaction, and deliver to this roadmap. The ideal candidate is passionate about consumer experience, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. They will have expertise in building and mentoring product management teams and developing new or evolving existing processes in the product lifecycle. They will be highly skilled at relationship building and successfully collaborate with sales, marketing, customer success, design, operations, and engineering. Translating global, multi-stakeholder needs into a unified roadmap that's feasible based on team capacity.

Requirements

BA or equivalent education
10+ years previous experience
Proven track record of building and scaling successful product organizations
Deep experience shipping complex products from 0-to-1 and scaling mature products
Ability to thrive in an ambiguous, fast-paced organization
Ability to build trust and influence without authority across the organization
Deep empathy for users and commitment to solving real problems
Makes decisions based on insights, metrics, and evidence
Leads with integrity, transparency, and accountability
Self-directed, well organized, and extremely detail oriented
Strong communication skills, both verbal and written
Willingness to learn and take on challenging opportunities and to work as a member of diverse and geographically distributed team
Willing to travel (10% of the time)
Abide by Mastercard's security policies and practices
Ensure the confidentiality and integrity of the information being accessed
Report any suspected information security violation or breach
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines

Nice To Haves

Experience working on globally available platforms, AI feature development, and building authoring environments
Mobile and app experience

Responsibilities

Strategic Leadership
Define and own the product vision, strategy, and roadmap aligned with business goals, scale, reliability, and customer and consumer satisfaction
Partner with stakeholders to establish product priorities and resource allocation
Lead cross-functional collaboration with engineering, design, sales, marketing, and customer success
Team Leadership & Development
Closely review platform products and PM-Ts' metrics, leveraging your technical and business expertise to identify risks and drive higher performance
Demonstrate and differentiate performance bar across multiple levels
Mentor and develop product managers and leaders at all levels
Finetune and scale product management frameworks, processes, and best practices
Foster a culture of innovation, customer-centricity, and data-driven decision making
Set clear objectives, performance metrics, and accountability frameworks
Product Execution
Oversee the entire product lifecycle from ideation through launch and optimization
Champion customer discovery, user research, and market validation efforts
Drive prioritization decisions based on business impact, customer needs, technical feasibility, and capacity
Monitor product performance metrics and drive continuous improvement
Stakeholder Management
Communicate product vision, strategy, and progress to stakeholders including leadership, sales, markets, and other partners
Build strong relationships with key internal and external partners and customers partners to inform product direction

Benefits

insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement

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