Vice President, Product Management – Payment Platform

About the position

We are seeking an exceptional VP of Product Management to lead our Payment Platform team. This role is an opportunity to shape Flywire’s Payment Platform into a best-in-class offering, enabling global scale, enhancing automation, and driving revenue through innovation. This payments executive will own the strategy and execution across critical domains: Payment Gateway – Enabling global payment acceptance and disbursement, supporting a variety of payment methods across regions. Transaction Services – Managing the end-to-end money movement across Flywire, including FX currency conversion for cross-border transactions. Payment Services – Developing pricing, hedging, and risk management services to optimize cost efficiency and payment performance. Checkout Experience – Designing a seamless, high-converting payment experience across payment methods globally. This includes complex bank transfers, cards, and alternate payment methods. Payment API – Building the abstraction layer for all payment flows (acceptance, payouts, etc.) to power both internal applications and external partners/clients.

Responsibilities

• Define & execute the Payment Platform strategy – Aligning product vision with business growth, scaling for global expansion, and improving monetization.
• Lead a global product team – Build and manage a team of product leaders, including those responsible for Payment Gateway, APIs, and Transaction Services.
• Drive platform scalability & resilience – Ensuring our payment infrastructure is reliable, flexible, and optimized for cost efficiency.
• Partner across engineering, finance, compliance, partnerships, and GTM teams – Working cross-functionally to develop innovative, enterprise-grade payment solutions.
• Shape and influence Flywire’s external payment strategy – Partner with network strategy and partnerships team to build and maintain connections with payment providers, banks, and technology partners.
• Optimize conversion & customer experience – Enhancing the checkout flow to drive higher success rates and better payment experiences.
• Mentor and scale a world-class team – Recruiting, developing, and growing product leaders within the Payments organization.

Requirements

• Proven payments industry experience – you’ve led payment method or platform teams at financial technology or financial services companies with a focus on customer experience and scaling payment platforms.
• 10+ years of product leadership experience.
• Hands-on leader – you can inspire and lead high-performing teams while also rolling up your sleeves to dive into details when needed.
• You understand payment acceptance, disbursements, FX, treasury, and payment APIs.
• Track record of building and integrating complex platforms – You’ve led teams that built APIs, modular payment services, or scalable money movement infrastructure.
• Customer-obsessed & data-driven – you excel at using data, experimentation, and insights to drive payment performance and user experience.
• Strong technical acumen – while not an engineer, you’re fluent in payments architecture, API design, and payment system resiliency.
• Strategic & execution-oriented – you can define a vision, align stakeholders, and execute ruthlessly.
• Stakeholder management – you have proven experience of effectively managing senior internal and external stakeholders.
• Global mindset – experience working with international teams and solving cross-border payments challenges.

Benefits

• Competitive compensation, including Restricted Stock Units.
• Employee Stock Purchase Plan (ESPP).
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams).
• Work with brilliant people that will keep you on your toes.
• Dynamic & Global Team (we have been collaborating virtually for years!).
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates.
• Be a meaningful part in our success - every FlyMate makes an impact.
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days.
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!).