Vice President - Product Design & Research

OpenTable • San Francisco, CA

129d • $285,000 - $315,000

About The Position

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. We are looking for a Vice President of Product Design & Research to lead the product design and research function at OpenTable. This role will play a pivotal role in helping shape our visual identity, defining our design strategy across our marketplace & SaaS offerings and ensuring the highest quality of creative output. They will work closely with cross-functional teams to deliver innovative, compelling and cohesive design solutions that enhance user experience, elevate our brand and align with our business goals.

Requirements

• 12+ years of experience in product design with 5+ years in a leadership role building and scaling a large, multi-disciplinary design organization preferably in B2C or marketplace companies.
• Strong portfolio that showcases defining long-term design strategy, complex and creative UX solutions, visual design and solid information architecture.
• Proficient in using quantitative and qualitative data to steer design thinking and measure the success of product changes.
• Outstanding communication, presentation, and interpersonal skills.
• Compelling storyteller who can inspire diverse audiences.
• Strong point-of-view on modern, effective design processes and systems.
• Proficient in current design software and tools.
• Experience partnering with and influencing cross-functional teams and managing design projects from concept to completion.

Responsibilities

• Define, evangelize and implement a design vision and strategy that articulates OpenTable’s product vision and aligns with our company’s business objectives.
• Oversee the end-to-end design process - ensuring high standards of quality, consistency and aesthetics across all in-product experiences in a timely manner.
• Partner with and influence marketing and brand teams to ensure consistent and market-leading visual experiences across all digital touchpoints.
• Forge strong relationships with leaders across product, engineering, marketing, sales, brand and partnerships to ship impactful, high quality products.
• Champion a customer centric, data driven and market aware approach that implements research and data.
• Lead, mentor and inspire a diverse team of designers and research ops across multiple product verticals.
• Cultivate a culture of innovation, customer centricity and collaboration within the organization.
• Invest in upleveling design craft.

Benefits

• Work from (almost) anywhere for up to 20 days per year
• Company-paid therapy sessions through SpringHealth
• Company-paid subscription to Headspace
• Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Development Dollars
• Leadership development
• Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• 20 days of paid time off
• Private health and dental insurance
• Life and Disability insurance
• Eligible for an annual bonus and equity grant.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive