J.P. Morgan Wealth Management - Vice President - Product Delivery Manager
About The Position
JPMorgan Wealth Management sits within Consumer and Community Banking (CCB) and is focused on helping investors achieve their long-term financial goals. There are four major channels: Chase Wealth Management, J.P. Morgan Advisors, J.P. Morgan Online Investing, our digital investing platform, and J.P. Morgan Personal Advisors, our newly built remote advice channel. The business operates in a highly dynamic environment, given the rapid evolution of client behavior, regulatory changes and tight partnership with other CCB businesses. As the Vice President - Product Delivery Manager, you will shape the future of servicing experiences by delivering innovative solutions across Voice, Authentication, Advisor Notifications, Digital Client Communications, and Servicing AI Hub. As a Product Delivery Manager, you will lead end-to-end delivery processes, drive operational excellence, and collaborate with cross-functional teams to optimize client and advisor interactions.
Requirements
- 5+ years of experience in product delivery, program management, or a relevant domain area.
- Proven ability to execute operational management and change readiness activities.
- Strong understanding of delivery processes and continuous improvement methodologies.
- Experience with release management and deployment strategies for platform-wide solutions.
Nice To Haves
- Proficient knowledge of the product development life cycle, design principles, and data analytics.
- Experience working with digital servicing, client communications, or AI-driven platforms.
Responsibilities
- Lead end-to-end product delivery for Voice, Authentication, Advisor Notifications, Digital Client Communications, and Servicing AI Hub, including intake, dependency management, release management, operationalization, and performance reporting.
- Manage timelines, resources, and dependencies, proactively identifying and resolving blockers to ensure successful and timely implementations.
- Coordinate change management activities across functional partners, ensuring compliance with firm risk, controls, and regulatory requirements.
- Foster collaboration with stakeholders in Product, Technology, Data, and Design to drive continuous improvement and deliver impactful solutions.
- Monitor product performance and escalate opportunities to enhance efficiency and functional coordination.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
