VICE PRESIDENT PROCESS ENGINEERING

Opportunity Finance Network • Washington, DC

just now • $108,000 - $136,000 • Hybrid

About The Position

The Vice President, Process Engineering is responsible for documenting, redesigning, and optimizing organizational processes to improve efficiency, consistency, and impact across the enterprise. This role will focus on establishing an enterprise-wide process improvement framework, embedding standardized documentation practices, and ensuring that critical workflows are aligned with OFN’s strategic priorities.

Reporting to the Senior Vice President, Data, the VP, Process Engineering will partner with leaders across Finance, Membership, Investment Services, Development, Policy and others to re-engineer critical workflows, reduce operational friction, and enable consistent, data-driven decision-making. This leader will build a culture of continuous improvement that strengthens OFN’s capacity to support Community Development Financial Institutions (CDFIs).
OFN is the nation’s leading investment intermediary and network CDFIs serving rural, urban, and Native communities across the United States. With over $1 billion in total assets under management, OFN manages a national membership network of over 490 mission-driven lenders and CDFIs, including community development loan funds, credit unions, green banks, community development banks, minority depository institutions, and venture capital funds. OFN is a trusted investment partner to the public, private, and philanthropic sectors – foundations, corporations, banks, government agencies, and others. For more than 40 years, our team has helped partners invest in communities to catalyze change and create economic opportunities for people and places traditional finance doesn’t reach.

To learn more, visit www.ofn.org

People who work at OFN come from a variety of professional and academic backgrounds. If you have:
Passion for the mission and true believer in our core purpose.
Courage to be a fearless advocate who is confident and resilient in our fight to drive capital into low-income communities.
Smart, quick seekers of knowledge who thrive on creating and developing new strategies, products, and programs for increasing capital to communities we serve.
Desire to be a collaborative team player who possesses humility and a willingness to lean in all areas of our work.
Come be a part of our growing diverse, highly committed, skilled, and collaborative staff. At OFN, we are dedicated to building a diverse, inclusive workplace, so if you are excited about this role but your experience does not align perfectly with every qualification, we encourage you to apply nonetheless. You may be the right candidate for this or other roles.

This position is based in Washington, D.C. All staff currently work a hybrid schedule.

Requirements

• Bachelor’s degree in Industrial Engineering, Operations Research, Business Administration or related field (Master’s degree preferred).
• Minimum of 10 years of experience in process engineering, business process improvement, or operations management, with at least 5 years in a leadership role.
• Proven track record in process redesign, workflow automation, and cross-functional change management.
• Strong track record of influencing and persuading senior executives to adopt new approaches.
• Familiarity with process improvement methodologies (e.g., Lean, Six Sigma, Kaizen).
• Strong background in organizational design, process documentation, and performance measurement.
• Excellent leadership, communication, and stakeholder management skills.
• Must possess a strong passion for, understanding of, and commitment to OFN’s mission, vision, and values. In addition, be a fearless advocate, who is confident and resilient in OFN’s fight to drive capital into low-income communities.
• General curiosity about our industry, our members and the communities they serve with a desire to develop and grow their skills.
• Ability to work successfully in a fast-paced environment at a quickly growing organization.
• Mission-Driven: Passion for OFN’s mission and advancing equity through community finance.
• Strategic Thinker: Brings a forward-looking perspective to problem-solving.
• Proactive & Independent: Comfortable taking initiative with minimal direction.
• Adaptable: Thrives in dynamic environments and can deftly navigate shifting priorities.
• Collaborative: Values teamwork and relationship-building with diverse stakeholders.
• Physical Requirements: Standard physical requirements for an office position, with occasional travel (15%).

Responsibilities

• Process Engineering Strategy and Leadership
• Develop and execute a process engineering strategy that aligns with OFN’s organizational goals.
• Establish an enterprise framework for documenting, analyzing, and improving business processes across all departments.
• Drive organizational adoption of process standards and ensure consistent application across teams.
• Lead change management initiatives, securing buy-in from senior leadership and staff to sustain process improvements.
• Process Design, Automation, and Optimization
• Map, assess, and redesign core business processes to eliminate inefficiencies, reduce manual work, and enhance accuracy.
• Identify opportunities for automation to streamline operations.
• Establish standardized processes for data collection, validation, and reporting to strengthen organizational performance and impact measurement.
• Develop KPIs and monitoring systems to measure process effectiveness and drive continuous improvement.
• Stakeholder Engagement and Influence
• Partner with senior leaders across departments to diagnose pain points and co-design scalable process solutions.
• Serve as a trusted advisor to senior leadership, ensuring that process changes are integrated into daily operations and aligned with OFN’s strategic priorities.
• Facilitate workshops and discussions that bring diverse perspectives together, ensuring that redesigned processes are practical and widely supported.
• Build and maintain credibility with stakeholders through clear communication, evidence-based recommendations, and demonstrated results.
• Continuous Improvement and Organizational Learning
• Stay abreast of emerging trends, tools, and best practices in business process management, automation, and organizational design.
• Implement a continuous improvement mindset, driving iterative refinements to business processes and workflows.
• Promote knowledge-sharing and process literacy across OFN, ensuring staff understand and can effectively use new workflows.

Benefits

• dental, health, and vision care plans
• family-building benefits like hybrid work arrangements to promote a better work-life balance
• Lifestyle Spending Account
• Employee Assistance Program
• mental health benefits
• financial education
• auto-enrollment in the company's 403(b) plan with employer contributions
• professional development dollars for each employee
• learning and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level