Vice President, OPS Account Management Manager II

BNY • Everett, MA

1d • $68,000 - $179,000

About The Position

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Vice President Ops Account Management Manager II to join our Account Management team. This role is located in Everett MA. In this role, you'll make an impact in the following ways: Manage a team of Account Managers responsible for client accounts, while continuing to manage specialized or key accounts critical to team or function goals. Maintain a deep understanding of the business, its strategy, and its products/services to guide account planning and execution. Set departmental priorities, allocate resources aligned with business objectives and the annual plan, and contribute to operating protocols for the Account Management function. Collaborate with Relationship Management and Client Service Delivery functions to ensure a seamless client experience and coordinate service levels across the firm.

Requirements

• Bachelor's degree or the equivalent combination of education and experience.
• 5-7 years of total work experience with 0-1 years of management experience preferred.
• Experience in Account Management preferred.
• Proven ability to recruit, direct, motivate, and develop staff to maximize individual and team contributions.

Responsibilities

• Manage a team of Account Managers responsible for client accounts, while continuing to manage specialized or key accounts critical to team or function goals.
• Maintain a deep understanding of the business, its strategy, and its products/services to guide account planning and execution.
• Set departmental priorities, allocate resources aligned with business objectives and the annual plan, and contribute to operating protocols for the Account Management function.
• Collaborate with Relationship Management and Client Service Delivery functions to ensure a seamless client experience and coordinate service levels across the firm.

Benefits

• BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
• We provide access to flexible global resources and tools for your life's journey.
• Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees