Vice President, Operations

Yale New Haven Health•New London, CT

About The Position

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Executive clinical, ancillary and support operations, strategic planning, and business development responsibility for Milford Campus, a recently acquired 106 bed acute care hospital with 600 FTEs and 250 employed, faculty practice, and community physicians. Key Milford Campus integration and growth focus activities includes stabilization of operations; standardization and optimization of tools, process and protocols; and expanding and enhancing clinical services and financial performance to create a thriving age friendly destination hospital. Executive oversight of geriatric and palliative care services and strategy across Bridgeport Hospital and influence development of age friendly model of care for Yale New Haven Health. EEO/AA/Disability/Veteran

Requirements

Masters prepared in healthcare administration or related field.
Ten (10) years of progressive responsibility working in healthcare administration; a minimum of 5 years experience in a leadership position in healthcare.
Ability to lead, organize and relate well to a wide variety of people.
Flexibility and ability to effectively navigate YNHHS at all levels of the organization, engage and influence internal and external constituencies.
Excellent communications and decision making skills.
Excellent relationship management skills.

Responsibilities

Lead and provide executive oversight for all aspects of integration of Milford campus with BH and YNHHS - operations, patient experience, safety/quality, and financial performance, business development and strategy alignment.
Establish, manage and leverage effective triad site executive team.
Establish, monitor and disseminate key performance metrics.
Enlists BH and YNHHS leadership team to achieve optimal organizational results.
Develop and deploy campus leadership onboarding, training and development in partnership with HR and IFE.
Connect with community organizations, leaders and physicians to establish, enhance and/or expand existing BH and YNHHS relationships.
Maintain and establish effective campus specific communications and public relations platforms.
Sponsor cultural integration committee responsible for integrating culture across BH, MC, YNHHS and our community.
Oversee and support clinical program development for geriatric and palliative care services.
Establish Milford campus as age friendly destination hospital in partnership with BH, YNHHS, and YM.
Influence implementation of a system geriatric and palliative care service.
Lead ambulatory operations in the BH region to include MC, PAMC and all ambulatory sites in our region. include implementation of the unrealized MC plan, the PAMC optimization assessment and the deployment of an optimization effort in Fairfield/Westport. Work efforts will be in alignment with the system ambulatory strategy.
Define and oversee implementation of system-wide patient experience, operating and facilities standards for ambulatory operations
Lead the development and operational implementation of new and growing clinical programs in the region. Effectively hand these programs off to the functional leaders once stabilized.
Develop strategic and short/long term business plans in collaboration with clinical program leaders
Stay abreast of regional competition to drive the areas of focus for growth plans.
Responsibilities includes the development and implementation of a strategic agenda and plan that will support the continued growth and overall improvement of patient safety and experience for each the departments.
Complete MC integration and clinical services gap assessment against the original vision, state commitments and workplan
Review and reassess the MC vision
Re-evaluate organization structure in the context of the integration and vision realization.
Develop workplans associated with the above assessments.
Lead MC through a full realization of the MC orthopedic expansion plan in collaboration with YNHHS
In partnership with physician and nursing leadership, drive full implementation of HRO principles and culture shift.
Performs all other duties as assigned.