About The Position

At Spring Arbor Senior Living, we believe that every moment matters. Guided by our values of compassion, respect, integrity, and collaboration, we strive to provide a purposeful journey while celebrating life’s most meaningful moments. Our mission is to listen, care, inspire growth, and cherish every individual in a community where accountability, independence, and wellness are prioritized. With 35 locations across 9 states, we are dedicated to fostering an inclusive environment where both residents and team members thrive. Join us and help make a difference every day! Vice President of Operations (Regional Director of Operations) Supporting currently 9 Senior Living Communities across Iowa, Kansas, Tennessee, and Minnesota - Previous Regional or VP of Operations experience within Senior Living is required. The Vice President of Operations (VPO) is responsible for the execution and success of defined properties within the portfolio. The individual will be responsible for fiscal oversight including income maximization and expense control, preparation and execution of marketing plans, budgets and monthly financial analyses, and operation of all properties to meet established business goals. This position requires entrepreneurial leadership, oversight, support and successful team-building development of multiple Directors, Executive Directors and other corporate team members supporting operations. The VP of Operations is responsible for the execution and success of every property within the portfolio. The individual will be responsible for fiscal oversight including income maximization and expense control, preparation and execution of marketing plans, budgets and monthly financial analyses, and operation of all properties to meet established business goals and Key Performance Indicators (KPIs).

Requirements

  • 5+ years of senior living or regional operations leadership experience
  • College degree preferred
  • Strong financial, leadership, and team development skills
  • Servant-leadership style with a passion for working with seniors
  • Knowledge of dementia/Alzheimer’s care preferred
  • Must be 21+ with valid driver’s license and safe driving record
  • Proficient in Microsoft Office; basic accounting knowledge required

Nice To Haves

  • College degree preferred
  • Knowledge of dementia/Alzheimer’s care preferred

Responsibilities

  • Will serve as the most senior role for the entire management company team and responsible for all operations.
  • Take full responsibility for quality, care, resident satisfaction, employee satisfaction, maintaining compliance to state/company policies and procedures, and financial responsibility and protection of asset across the entire company.
  • Accountable for the achievement of all operational goals and KPIs for all communities.
  • Focus on financial objectives through budgeting, analytical tracking of trends, rate optimization, and intervention with teams that need support to achieve desired results.
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