HealthPartners is hiring a Patient Access Executive. The Patient Access Executive is a strategic leader responsible for overseeing and optimizing patient access operations across our multispecialty group practice and family of care hospitals. This role will provide strategic direction to support access to care and patient scheduling, leading the development and implementation of an omnichannel approach to patient scheduling to achieve strategic patient growth, efficient use of resources and strong performance in value-based care contracts by ensuring timely and appropriate care. The scope for this role includes standardizing clinician schedule templating, aligning visit types and decision trees within various specialties, managing our 24/7 contact center operations in high reliability fashion, and delivering an omnichannel scheduling experience-including online platforms, telephone-based services, and in-person support-that seamlessly integrates with our Epic Systems electronic medical record (EMR) and drives the use of AI-assisted self-service and agent interactions. The role includes oversight of patient placement activities, such as inbound admits and physician-to-physician consults. This role will partner with nursing leadership to integrate nurse triage functions, both in clinics and within our centralized contact centers, with patient scheduling. These responsibilities will be pursued during cycles of evolution in the organization.