Vice President of Operations

IMG Academy • Bradenton, FL

236d

About The Position

The Vice President of Operations is responsible for orchestrating and optimizing the operational engine that enables IMG Academy to deliver safe, world-class experiences to student-athletes, campers, staff, and guests. This leader serves as both architect and executor of the campus infrastructure, overseeing core functions across IMG Academy's 600-acre multi-use campus - from daily logistics to long-term capital planning. Success in this role requires strategic thinking, hands-on leadership, and the ability to simplify complexity into scalable, integrated operations. The ideal candidate has a proven track record in fast-paced, customer-focused environments and thrives on solving problems and driving excellence behind the scenes. They bring a data-informed approach to decision-making, using operational insights to improve performance and anticipate future needs.

Requirements

• Significant senior-level operational leadership experience in high-touch, complex environments such as academic institutions, sports venues, resorts, or large-scale facilities.
• Demonstrated success overseeing diverse operational functions, including facilities, safety/security, logistics, and service delivery.
• Proven experience leading capital projects and infrastructure upgrades from planning through execution.
• Strong decision-making skills with the ability to balance competing priorities and deliver results under pressure.
• Systems-oriented thinker committed to continuous improvement, operational efficiency, and service excellence.
• Exceptional communication and leadership skills, with the ability to influence and collaborate across all levels of an organization.
• Experience developing, implementing, and leading emergency preparedness and crisis response protocols.
• Bachelor's degree in Business, Operations Management, Engineering, Hospitality, or a related field.
• Flexibility to work non-traditional hours, including evenings, weekends, and during emergency events.

Nice To Haves

• Master's degree in Business, Operations Management, Hospitality, or a related discipline.
• Proficiency with budgeting tools, operational software, and data analytics platforms.
• Knowledge of compliance requirements related to large campuses or student-centered environments.
• Ability to maintain a strong, visible presence across campus operations, indoors and outdoors.

Responsibilities

• Act as a key member of the Campus Leadership Team and principal operational advisor to the COO.
• Shape and execute campus-wide operational strategies that support IMG Academy's growth, experience, and performance objectives.
• Provide visionary leadership and clear direction across all operational departments, including campus safety, grounds, maintenance, events, and facilities.
• Oversee campus safety operations, implementing proactive and best in class risk management strategies.
• Drive the planning and execution of capital projects, renovations, and infrastructure upgrades.
• Lead the planning and delivery of construction, renovation, and infrastructure projects.
• Champion and leverage data, technology, and best-in-class operational practices.
• Embrace the use of operational technology to drive efficiency, predictive planning, and transparency.
• Recruit, develop, and lead a high-performing team of directors and staff.
• Lead crisis and emergency response planning, serving as chair of the Emergency Response Team.
• Partner closely with Finance to manage operational budgets with precision and transparency.
• Collaborate closely with all pertinent departments across campus.
• Oversee critical vendor and contractor relationships across facilities, services, and infrastructure projects.
• Champion operational compliance with all regulatory, organizational, and ethical standards.
• Take on additional leadership responsibilities as needed.

Benefits

• Comprehensive Medical, Dental and Vision
• Flexible Spending Account and Health Savings Account options
• 401k with an Employer Match
• Short Term and Long Term Disability
• Group and Supplemental Life & AD&D
• Gym Discount Program
• Pet Insurance
• Wellbeing Program
• and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Industry: Educational Services
• Education Level: Bachelor's degree