Vice President of Operations-Northwestern Medicine Palos Hospital

Northwestern Memorial Healthcare • Palos Heights, IL

405d

About The Position

The Vice President of Operations at Northwestern Medicine Palos Hospital is a senior leadership role responsible for overseeing the day-to-day operations of the hospital. This position plays a critical role in executing the organization's mission and vision, ensuring compliance with regulatory standards, and fostering a patient-first approach. The Vice President will lead operational initiatives, develop departmental goals, and collaborate with various stakeholders to enhance service delivery and operational efficiency.

Requirements

• Master's Degree (M.B.A., M.H.A., M.P.H. or equivalent business degree) preferred.
• Ten years' management experience preferred.
• Experience within a large, complex hospital system environment, ideally with a teaching/academic mission.
• Demonstrated success in building and managing a leading-edge department.
• Proven ability to work effectively with all constituents to effect change and impact results.

Nice To Haves

• Experience in a senior level management role outside a hospital/health system.

Responsibilities

• Provide leadership and direction for the day-to-day functioning of critical operations.
• Ensure the corporation meets its long-range strategic plan and annual operating goals, including quality objectives.
• Support management and staff in identifying and troubleshooting patient care questions, concerns, or issues.
• Develop measurable goals and objectives for the department.
• Serve as a leader/mentor for all staff, administering timely performance evaluations and fostering a work environment that encourages achievement of professional, technical, and career goals.
• Collaborate with medical and other professional staff in routine evaluation to identify improvement opportunities in quality, financial effectiveness, and other key performance criteria.
• Help all employees connect NM values with their daily work and patient satisfaction.
• Support ongoing learning and skill development for self and staff; provide coaching and mentoring.
• Identify opportunities for new business growth and development, and expansion of current services.
• Practice fiscal accountability and involve staff in budget preparation and efficiency improvements.
• Measure and monitor budget and business development plans; provide ongoing updates to staff.
• Achieve or exceed budget and business growth and profitability targets.
• Facilitate change readiness and agility among staff and teams.

Benefits

• Tuition reimbursement
• 401(k) matching
• Loan forgiveness

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Hospitals
• Education Level: Bachelor's degree