Vice President of Operations and Special Services Role

International Downtown Association • Tampa, FL

78d

About The Position

The Vice President of Operations and Special Services plays a pivotal role in driving operational excellence, strategic alignment and organizational effectiveness to advance the mission and objectives of the Tampa Downtown Partnership. This role requires a dynamic, seasoned professional who is a responsive and inventive thinker that will ensure the efficient utilization of resources. The VP of Operations and Special Services fosters a culture of innovation, collaboration and strengthening relationships with key stakeholders. The role is responsible for oversight of the Operations team and works closely with other senior staff to achieve performance goals and objectives and also advises on staffing and other organizational resources.

Requirements

• Bachelor's degree in business administration, economics, urban planning, public administration or a directly related field.
• Eight years of successful hand-on supervisory, managerial and field management experience related to Special Services Districts, Business Improvement Districts or other Special Taxing Districts.
• Three years in a senior leadership position required.
• Experience providing and supporting collaborative leadership of programs in a not-for-profit organization.
• Experience with oversight of an operational budget.
• Strong organizing skills with the ability to navigate challenging organizational, regulatory and procedural barriers.
• Strong analytical and problem-solving abilities.
• Strong written and verbal communication, collaboration and negotiation skills.
• Ability to work flexible hours, including regular evening and occasional weekend hours.
• Proficiency with using multiple office applications, including MS Office suite.

Nice To Haves

• Advanced degree and professional certification.
• Experience in project management and operations of public spaces or hospitality.
• Extensive knowledge of the principles, procedures and best practices in public administration and/or urban planning.

Responsibilities

• Develop and implement operational strategies aligned with the organization's mission, vision, and strategic objectives.
• Collaborate with executive leadership to develop and meet operational objectives while supplying expertise and guidance on projects and systems.
• Oversee the workflows of the department.
• Collaborate with other departments to carry out the organization's goals and objectives.
• Identify, recommend and supervise implementation of new processes, technologies and cost-effective systems.
• Work with TDP staff and external consultants on special initiatives, including events.
• Collaborate closely with the President & CEO and Finance leadership to develop and support the annual budgeting process.
• Assist with opportunities for revenue generation, cost optimization, and resource allocation.
• Present periodic performance reports and KPI metrics to the President & CEO, senior leadership and TDP Board Finance Committee.
• Monitor and evaluate the progress of initiatives against near-term performance goals and longer-term strategic objectives.
• Cultivate productive relationships with key stakeholders, including government entities, businesses, community and cultural organizations and residents.
• Manage the daily activities and performance of the Operations department.
• Mentor and develop Operations staff, providing performance feedback, coaching, and professional growth opportunities.

Benefits

• Company offered health, vision and dental benefits.
• Life insurance.
• Personal Paid Time Off.
• Matching 401(k) plan.
• Commuter transportation allowance available, if eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Bachelor's degree