Vice President of Membership

SmithBucklin • Chicago, IL

233d • $160,000 - $200,000 • Remote

About The Position

Smithbucklin, a 675-person, employee-owned professional services company with more than 75 years of success serving the association market, and primary offices in Chicago and Washington, D.C., is looking for a Vice President of Membership to join our Chicago or Washington, D.C. office. The Vice President of Membership is responsible for driving membership growth and engagement across Smithbucklin's association management client base. Smithbucklin empowers associations, societies, and communities to enrich and move industries, fields, and professions forward. Working together in a network-based organizational structure, we help organizations operate efficiently and effectively, through the right combination of talent, expertise and technology, which enables growth and mission impact. At Smithbucklin we embody a culture driven by optimism, ambition, expertise, and thoughtfulness, where every team member is empowered to exceed expectations and deliver exceptional results for our clients. Join us in shaping the future of association management, where our values serve as the cornerstone of our success.

Requirements

• 10+ years of experience in the association industry.
• 5+ years of experience in a leadership role for membership.
• Experience with multiple membership models: individual, corporate, student, etc.
• Experience in different types of membership organizations: trade, professional, healthcare, chapters, SIGs, etc.

Nice To Haves

• Active Certified Association Executive (CAE) designation.
• Experience in the professional services industry.
• Research and innovation experience.
• Experience with organizational design and development.
• Thought leader (active publisher of content with following, speaker).

Responsibilities

• Work on individual clients to positively impact membership.
• Improve processes and develop new tools and systems for membership across clients.
• Provide membership thought leadership.
• Design Smithbucklin's membership practice of the future.
• Drive membership growth and engagement for a select group of current clients.
• Facilitate definition and enhancement of membership value propositions.
• Analyze data to refine membership metrics and leading indicators.
• Understand the unique community and foster increased connectivity.
• Collaborate on development of member-focused marketing and communications.
• Identify specific strategies to drive growth and increase engagement.
• Participate in new business opportunities that require deep membership expertise.
• Own the development and refinement of a proprietary Smithbucklin membership playbook.
• Champion the use of data and critical thinking to understand and drive membership decision making.
• Analyze membership data for Smithbucklin's clients in aggregate to understand broad trends.
• Identify, develop, and deploy strategies that will drive membership growth and increase engagement.
• Add to Smithbucklin's library of standards for membership practices.
• Research and develop membership thought leadership published through various channels.
• Lead the design and development of the membership practice at Smithbucklin.

Benefits

• Hybrid work environment with the option of working from home two days per week.
• Performance-based bonuses.
• Comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree