Vice President of Medical Affairs

LifeMD • NY

200d • $250,000 - $300,000

About The Position

The Vice President (VP) of Medical Affairs will be a pivotal leader in ensuring the delivery of exceptional patient care and clinical integrity across all telehealth operations. This role will be responsible for overseeing quality initiatives, conducting rigorous chart audits, leading the development of clinical protocols and guidelines, and driving comprehensive provider education and expectation monitoring programs. The VP of Medical Affairs will collaborate closely with cross-functional teams to uphold our commitment to excellence in a dynamic and rapidly evolving telehealth environment.

Requirements

• Medical Doctor (MD/DO) degree from an accredited institution
• Active and unrestricted medical license
• 5+ years of progressive leadership experience in medical affairs, quality improvement, or clinical operations, with a strong emphasis on telehealth or digital health
• Experience and understanding of the various requirements for the provision of services for patients with insurance coverage (commercial, Medicare and Medicaid) as well as direct to consumer (self-pay)
• Demonstrated experience in developing and implementing clinical protocols and guidelines
• Proven track record designing and managing chart audit programs and provider education initiatives
• Exceptional leadership and team management abilities

Nice To Haves

• Board certification in a relevant specialty
• Strong analytical and problem-solving skills, with the ability to interpret complex data and drive actionable insights
• Excellent written and verbal communication skills, with the ability to effectively communicate complex medical information to diverse audiences
• In-depth knowledge of healthcare regulations, compliance standards, and quality improvement methodologies
• Proficiency in leveraging technology and data to enhance clinical operations and outcomes

Responsibilities

• Develop, implement, and monitor a robust quality management system to ensure adherence to clinical best practices, regulatory requirements, and internal standards
• Establish key performance indicators (KPIs) and metrics to track and evaluate the effectiveness of quality initiatives
• Lead continuous quality improvement efforts, identifying areas for enhancement and implementing corrective actions
• Collaborate with legal and compliance teams to ensure all medical practices align with relevant healthcare regulations and laws
• Design and execute comprehensive chart audit programs to assess the accuracy, completeness, and clinical appropriateness of patient records
• Provide constructive feedback to providers based on audit findings, facilitating continuous learning and improvement in documentation practices
• Analyze audit data to identify trends, potential risks, and opportunities for systemic improvements in clinical care
• Lead the research, development, and implementation of evidence-based clinical protocols and guidelines across all telehealth specialties
• Ensure that all protocols and guidelines are current, comprehensive, and aligned with industry standards and regulatory requirements
• Work in conjunction with medical directors and clinical teams to solicit input and ensure buy-in on new and revised protocols
• Develop and deliver comprehensive training programs for new and existing providers on clinical protocols, documentation standards, and quality expectations
• Implement ongoing education initiatives to keep providers abreast of the latest medical advancements, regulatory changes, and company policies
• Establish clear performance expectations for providers and develop mechanisms for regular monitoring and feedback
• Address performance gaps through targeted coaching, mentoring, and, if necessary, corrective action plans
• Partner with product development, technology, and operations teams to integrate clinical quality and safety considerations into platform enhancements and new service offerings
• Serve as a key medical expert and liaison for internal and external stakeholders, representing the company's commitment to clinical excellence

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Unlimited PTO Policy
• Paid Holidays
• Short Term & Long Term Disability
• Continued Medical Education (CME)

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed
• Number of Employees: 251-500 employees