Vice President of Hospitality Operations

Compass Group•San Francisco, CA

1d•$200,000 - $225,000

About The Position

Our Passion is Food!At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!Job Summary:The Vice President of Hospitality Operations will lead a high profile, national hospitality program based out of the Northern California Bay Area. This role carries full operational accountability for performance, client partnership, culinary excellence, and team alignment across multiple cities and potentially around the world a complex and fast-moving environment. We are looking for someone with the grit to solve problems in real time, the energy to stay ahead of shifting priorities, and the resilience to lead through intensity without losing composure. The ideal candidate is equally comfortable in the kitchen, the dish room, and the executive boardroom. They bring deep operational expertise, strong culinary credibility, and the executive presence to build trust quickly with clients and internal teams. They thrive in ambiguity, pivot with confidence, and balance long term strategy with disciplined daily execution. This is a role for a steady, resilient operator who can lead at scale, drive measurable results, and elevate hospitality standards while protecting culture.

Requirements

District Manager experience or above, ideally at VP or comparable scope
Demonstrated accolades in hospitality or culinary excellence
Deep operational background with culinary foundation preferred
Experience in complex, client driven hospitality environments
Strong command of allergens, food safety, and quality standards
Strategic thinker who operates well in ambiguity
Highly organized and execution oriented
Confident communicator with credibility from frontline teams to CFO level
Quality driven, energetic, and steady under pressure
Balances hospitality heart with operational discipline
Calm, resilient, adaptable, and strong across multiple dimensions

Responsibilities

Lead and align Senior Directors across a national hospitality program with global reach
Drive operational excellence in food and beverage, service standards, and client engagement
Adapt quickly to shifting priorities and client expectations
Oversee food quality, allergen protocols, safety, and culinary integrity
Build executive-level client relationships
Navigate high pressure dynamics with composure
Balance long term strategy with hands on operational leadership
Drive performance, financial outcomes, and accountability while protecting culture
Represent hospitality excellence from frontline operations to executive stakeholders